Community Manager

2070Health Open · verified Sep 24, 2026

On-site Gurugram Manager Community Marketing

At a glance

Mid-level Community Marketing role at 2070Health. Gurugram.

Pay not stated Community Manager salary

RoleCommunity Marketing

SeniorityManager

LocationGurugram

WorkplaceOn-site

PostedFeb 25, 2026 · 7mo ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll build and operate communities across social channels, WhatsApp, forums, and other digital spaces
You'll plan community content, publish varied formats, and keep messaging consistent with the brand
You'll organize virtual and in-person events, webinars, meetups, and campaigns with partners
You'll assess engagement, sentiment, and growth, then share useful findings through monthly reports
You'll develop advocates and ambassador programs while maintaining a consistent member experience

What you bring

You hold an undergraduate qualification in marketing, communications, business, or a related discipline
You bring two to five years in community management, social media, or digital marketing
You communicate clearly in writing and conversation and build strong professional relationships
You have managed social platforms and community tools, with basic knowledge of analytics and engagement measures
You can juggle multiple priorities in a fast-moving setting; event planning or CRM experience is useful

Who this fits

This role suits someone who enjoys building relationships, encouraging participation, handling community feedback, and coordinating events. You should be comfortable working onsite in Gurugram, India. Experience with healthcare, startup, or consumer-brand communities would be an advantage.

From the employer

Community Engagement & Growth

Build and manage online communities across social media, WhatsApp groups, forums, and other digital platforms
Foster meaningful conversations and encourage member participation
Respond to comments, messages, and queries in a timely and professional manner
Develop strategies to increase community size and engagement

Content & Communication

Plan and execute community-focused content calendars
Create posts, newsletters, polls, discussion threads, and engagement campaigns
Collaborate with the marketing team to align messaging with brand voice
Highlight user-generated content and community success stories

Events & Activations

Plan and execute online and offline community events, webinars, meetups, and campaigns
Coordinate with internal stakeholders and external partners
Ensure seamless execution and high participation rates

Insights & Reporting

Track engagement metrics, sentiment, and growth KPIs
Analyze community feedback and provide actionable insights to marketing/product teams
Prepare monthly reports on community performance

Brand Advocacy

Identify and nurture brand advocates and influencers
Build ambassador programs to strengthen community loyalty
Ensure consistent brand tone and experience across platforms

Qualifications & Skills

Bachelor’s degree in Marketing, Communications, Business, or related field
2–5 years of experience in community management, social media, or digital marketing
Excellent written and verbal communication skills
Strong interpersonal and relationship-building abilities
Experience managing social media platforms and community tools
Basic understanding of analytics tools and engagement metrics
Ability to multitask and work in a fast-paced environment

Preferred Qualifications

Experience managing healthcare/startup/consumer brand communities (customize as needed)
Experience with CRM or community management platforms
Event planning experience

Key Competencies

Empathy & Active Listening
Conflict Resolution
Creativity & Initiative
Data-driven mindset
Collaboration & Stakeholder Management

What We Offer

Opportunity to shape and grow a thriving brand community
Collaborative and innovative work environment
Learning and growth opportunities
Competitive compensation