Associate Manager - Key Account Management
At a glance
Mid-level Account Management role at aCommerce. Malaysia-Local.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage major brands’ e-commerce sales across Shopee, Lazada, Zalora, 11 Street, LINE and webstores
- Plan and launch promotions that improve client sales across online marketplaces and stores
- Improve product visibility and presentation across every online channel
- Advise clients on merchandising, promotion schedules and broader e-commerce marketing plans
- Coordinate technology, warehouse, marketing and marketplace partners through end-to-end account work
What you bring
- At least two years in e-commerce or international-brand marketing, commercial or account management work
- You can handle client relationships independently while carrying substantial responsibility
- You work confidently in Excel and PowerPoint and learn unfamiliar software quickly
- Fluent English and comfort operating in a fast-moving environment
Who this fits
You’ll suit a self-directed account manager who combines commercial judgment, relationship skills and strategic thinking. The role is based in Malaysia and centers on direct client contact plus coordination with internal teams and marketplace partners. Fresh graduates are also welcome, despite the stated experience profile.
From the employer
Do you have what it takes to be part of the aTEAM?
aCommerce is currently looking for a-class individuals who can enable brands to become high-performing businesses. Our goal is to help brands achieve optimum performance and reach their targets!
If you are someone passionate about e-commerce -- an individual with the right skills, passion and commitment to bring brands to the next level, then you might just be the person we are looking for. Join the aTEAM as an Associate Key Account Manager!
As an Associate Key Account Manager, you will be the client's main POC leading the end-to-end process, which includes cross-functional activities involving both internal and external stakeholders. You will also be responsible on developing strong relationships with brands, marketplaces and other channels to drive business growth.
Specifically, this role will be:
- Managing fast-growing e-commerce sales of large brands (such as Nestlé, L'Oréal, Ray-Ban, AIS, etc.) through online marketplaces (Shopee, Lazada, Zalora, 11 Street, LINE, etc.) and their own webstores
- Designing and implementing high impact promotion campaigns to increase clients' sales
- Ensuring optimal product presentation and visibility on all online channels
- Advising clients on their Ecommerce strategy, in relation to merchandising, promotion planning and marketing activities
- Coordinating with internal (tech, warehouse, marketing) and external parties (marketplaces)
- Potential to evolve to category role with management responsibility
Profile: The ideal candidate should be agile with high drive for results, strong inter-personal skills and is strategic. The role will also require a combination of financial acumen, business development and account management skills:
- 2+ year working experience in e-commerce or International Brands (Marketing, commercial/account management roles)
- Ability to work independently with high level of responsibilities, including direct relation with clients' persons-in-charge
- Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tools
- Ability to work in a fast-moving environment
- Fluent English
- Fresh graduates are welcome!
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About aCommerce
aCommerce is the leading e-commerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal and Unilever.
Founded in May 2013, aCommerce has over 1,000 staff across offices and fulfilment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines.
The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.
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