Team Member – Sales Operations & MIS
Adani Career Site Open · verified Sep 25, 2026 At a glance
Mid-level Revenue & Sales Operations role at Adani Career Site. Mumbai · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Supervise daily CRM work covering offer creation, issue resolution, and timely system updates
- Manage project setup and status tracking in SAP, then prepare updates for senior management
- Coordinate cash-flow details and bank-entry approvals with the finance team
- Review pricing trends with sales and finance, adjusting CRM pricing for profitable outcomes
- Set team KPIs, run evaluations, and train colleagues on CRM, SAP, and finance processes
What you bring
- A graduate qualification, with B.Com, BBA, or B.Sc preferred
- An MBA in operations, finance, or marketing is preferred
- At least five years in MIS, sales operations, or backend work, with experience up to eight years
- Strong ability with MS Excel, PowerPoint, MIS tools, data handling, reports, and dashboards
- Real-estate or sales-led organization experience is preferred
Who this fits
This role suits someone who can supervise a CRM operations team while connecting sales, finance, projects, legal, and marketing stakeholders. You should be comfortable with SAP project work, pricing changes, reporting, and team performance management. The position is based in Mumbai, India.
From the employer
About Business:
Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large-scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG-rated businesses, it is the only Infrastructure Investment Grade issuer in India.
Adani Realty: Adani Realty is the real estate arm of one of India’s leading infrastructure and development entities – Adani Group.With resolute commitment to ‘Nation Building’ and ‘Growth with Goodness’,we are developing real estate projects in the most promising destinations,integrating design aesthetics with cutting-edge construction technology.
Job Purpose: The Backend Team Executive supervises the CRM operations team to ensure effective management of CRM systems related to offer creation, project management on SAP, pricing adjustments, and coordination with finance for cash flow information. This role provides strategic direction and support to team members while collaborating closely with the finance and sales departments.
Backend Team Executive
Team Management and Development:
Oversees the daily operations of the Backend CRM team, ensuring efficient execution of tasks.
Provides guidance and support to the team in resolving CRM-related issues and inquiries.
Conducts training sessions for team members on CRM processes, SAP usage, and financial procedures.
CRM Management:
Leads the creation and management of offers within the CRM system, ensuring accuracy and timely updates.
Collaborates with the finance team to manage cash flow information and approve bank entries.
Project Management on SAP:
Oversees project creation and management within the SAP system, ensuring alignment with business objectives.
Monitors project status and provides reports to senior management as needed.
Manages pricing processes within the CRM, ensuring competitive and profitable pricing strategies are implemented.
Works with sales and finance teams to analyze pricing trends and make adjustments as necessary.
Collaboration and Support:
Serves as a liaison between finance, CRM, and sales teams, facilitating effective communication and support.
Conducts regular meetings with team members and stakeholders to discuss updates, challenges, and strategies.
Performance Monitoring:
Establishes KPIs for team performance and ensures they are met or exceeded.
Conducts performance evaluations and provides feedback to team members.
Key Stakeholders - Internal
Finance Team
Projects Team
Legal Team
Marketing and Sales Team
CRM Team
Qualification:
- Graduate in any discipline (B.Com / BBA / B.Sc preferred)
- MBA (Operations / Finance / Marketing) preferred
- Strong working knowledge of MS Excel, PowerPoint, and MIS tools
Experience:
- 5 to 8 years of experience in MIS / Sales Operations / Backend roles
- Experience in real estate / sales-driven organizations preferred
- Strong exposure to data management, reporting, and dashboard preparation
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