Medical Transportation Communication Specialist Med Center Air
At a glance
Mid-level Communications role at Advocate Health. Mint Hill · full-time.
Pay not stated Communications salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Run radios, computers, and other equipment used to coordinate MedCenter Air transports
- Choose the right aircraft or vehicle for each request while tracking every transport unit
- Coordinate missions promptly, confirm scheduled trips, and keep patient and transport records accurate
- Use supplies and equipment carefully, then submit department changes and credits on time
What you bring
- A high school diploma or GED is required, with an associate degree preferred
- Hold current EMT certification, or earn it within one year of joining
- Obtain and maintain IAMTCS Certified Flight Communicator certification or an equivalent within one year
- Prior EMS, fire, law enforcement, critical care dispatch, or flight coordination experience is preferred
Who this fits
You’ll suit a full-time night role that demands extended computer and phone work, rapid decisions, and calm performance during high-stress periods. Most work is indoors, but conditions can shift quickly and light lifting may be needed. Strong verbal and written communication, plus the ability to work with limited assistance, are important.
From the employer
Department:
Status:
Full timeBenefits Eligible:
YesHours Per Week:
40Schedule Details/Additional Information:
Full Time nights
Pay Range:
$22.90 - $34.35Essential Functions
- Operates all radios, computer systems, and other equipment associated with MedCenter Air.
- Possesses knowledge of range, capabilities and limitations of aircraft and vehicles.
- Ensures the most appropriate mode of transport and vehicle is assigned to each request.
- Coordinates in a timely manner all aspects of the mission and monitors the location of all transport units at all times while maintaining safety as a priority.
- Collects and maintains accurate records of information; including pre and post-transport patient documentation and transport records.
- Confirms prescheduled transports on day of transport.
- Demonstrates appropriate management and cost effective use of supplies and equipment.
- Submits department changes and credits in a timely manner.
Physical Requirements
Majority of duties performed in an indoor office with limited access to visitors. Working conditions can change rapidly from light office work to fast paced high stress environment requiring multiple tasks in a short time frame. Noise level varies from quiet to moderately loud. Requires long periods of sitting, operating computer, and answering phones. Ability to function well in high stress situations with limited assistance. Must be able to make rapid, appropriate decisions that assures the safety of the flight crew and patient. Must have excellent verbal and written communication skills. Light lifting may be required.
Education, Experience and Certifications
High School Diploma or GED required; Associates Degree preferred. Current EMT certification required or must obtain EMT certification within one year of hire. EMT-P certification preferred. IAMTCS Certified Flight Communicator (CFC) certification or equivalent must be obtained within one year of hire and must be maintained throughout employment. 2 years of previous EMS/Fire/Law Enforcement/Critical Care dispatching experience preferred. 1 year previous flight coordination (Rotor and/or Fixed Wing) experience preferred.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
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