Communications Agent
Alphabe Insight Inc Open · verified Sep 25, 2026 At a glance
Mid-level Communications role at Alphabe Insight Inc. Columbus · full-time · $60,000–$65,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Speak with customers and prospects, clarify their needs, and share suitable information or solutions
- Support promotional campaigns, community events, and outreach efforts that engage prospective customers
- Create leads through conversations, follow up on inquiries, and develop ongoing customer relationships
- Help prepare presentations and promotional materials while keeping interaction and outreach records accurate
- Work with teammates toward communication goals and take part in training and development activities
What you bring
- A high school diploma or equivalent is required for this position
- Clear written and verbal communication, strong listening, and relationship-building ability
- Confidence engaging with customers in person while maintaining a friendly, professional approach
- Organization, adaptability, self-motivation, and a results-focused attitude
Who this fits
This role suits someone who enjoys face-to-face customer interaction, promotional outreach, and building relationships. You’ll work onsite in Columbus and receive paid training, mentorship, and professional development. Prior communications, customer service, sales, marketing, retail, hospitality, or events experience can help but is not required.
From the employer
At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.
Job Summary
We are seeking an enthusiastic Communications Agent to support customer communication, promotional outreach, and relationship-building initiatives. This role is ideal for individuals who enjoy interacting with people, communicating information clearly, representing a company professionally, and contributing to customer and business growth.
Responsibilities
- Engage with customers and prospective customers in a friendly, professional manner.
- Identify customer needs and provide appropriate information and solutions.
- Support promotional campaigns and customer engagement initiatives.
- Generate leads through customer interactions and outreach activities.
- Build and maintain positive customer relationships.
- Follow up with prospective customers regarding inquiries and opportunities.
- Participate in promotional events and community outreach activities.
- Assist with presentations and promotional materials.
- Maintain accurate records of customer interactions and outreach activities.
- Collaborate with team members to achieve communication and business goals.
- Participate in ongoing training and professional development.
Benefits
- Paid training
- Career advancement opportunities
- Professional development programs
- Supportive team environment
- Hands-on communications and customer engagement experience
- Performance-based growth opportunities
- Ongoing mentorship and coaching
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Friendly, confident, and professional personality.
- Comfortable interacting with customers in person.
- Strong listening and relationship-building abilities.
- Goal-oriented and motivated to achieve results.
- Excellent organizational and multitasking skills.
- Reliable, adaptable, and self-motivated.
- Previous communications, customer service, sales, marketing, retail, hospitality, or events experience is a plus but not required.
- Competitive salary of $60,000 – $65,000 per year
- Career growth and advancement opportunities
- Structured professional development
- Hands-on management and leadership training
- Exposure to multiple areas of business operations
- Opportunity to develop valuable transferable skills
- Supportive and collaborative work environment
- Opportunities to take on greater responsibilities as you grow within the company
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