Online Community Specialist ( Czech & English )
Atlean World Open · verified Sep 24, 2026 At a glance
Mid-level Community Marketing role at Atlean World. Sofia · full-time.
Pay not stated Community Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- You’ll handle customer questions by phone, chat, and email with a helpful approach
- You’ll resolve issues and create positive experiences during each customer interaction
- You’ll apply brand rules and quality standards consistently
- You’ll log and update interaction details in the appropriate systems
- You’ll work with your team to improve the service
What you bring
- You’re fluent in Czech and have at least B2 English, with C1, C2, or native ability in the working language
- You communicate clearly, listen actively, and approach problems with patience and empathy
- You can multitask across computer systems and maintain a positive, solution-focused attitude
- You can work shifts and hold a clean criminal record
- You have valid work authorization or a European passport and live in an EU country
Who this fits
You’ll suit this role if you enjoy customer communication, problem-solving, and multicultural environments. The job is based in Sofia, Bulgaria, with onsite, hybrid, or fully remote options within Bulgaria. Shift availability is required, and applicants must be EU residents; your CV must be in English.
From the employer
Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries! 🌍
We are offering a great work experience in Sofia, Bulgaria for a role as a Online Community Specialist ( Czech & English ).
Why a Online Community Specialist ( Czech & English ) role is great for your professional and personal development:
• Live in Sofia, Bulgaria and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity
HOW YOUR DAY-TO-DAY IN THIS ROLE WOULD LOOK LIKE:
• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide
Requirements
What do you need to be successful at this job?
• Language Maestro: Fluent in Czech, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Patience, empathy and a positive attitude
• Availability to work in shifts
• Solid C1, C2 or native level in the working language
• Minimum B2 English
• Clean criminal record
• Valid work permit or European passport
Benefits
By joining this role, this is what you can expect:
• Fixed salary plus performance bonuses
• Signing or welcome bonuses depending on eligibility
• Fully paid training (2, 4 or 6 weeks depending on project)
• Choice of on-site, hybrid or fully remote-in-Bulgaria work models
Relocation Package is included:
• For other roles: flight covered up to €150, up to 21 days of accommodation, help securing an apartment in Sofia, and a €300/month gross accommodation allowance
Football tournaments, beach barbecues, surf lessons, and cultural events await!
Make it your Next Job Without Boundaries! 🌍
Get to know more about Atlean World 👇
Atlean World is going to be your recruitment partner during the whole journey: Guiding Your Odyssey with Atlean World
Personal Touchpoint: As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session: Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.
Making it Happen: Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
Ongoing Support: Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.
🚀 After you apply, you will receive more detailed information about the opportunities available.
📄 Please remember: your CV must be sent in English.
🌍 To join this journey, you should be a resident of a country within the European Union.
💌 Ready for your next adventure? Apply now with Atlean World and let's make it happen together!
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