Solutions Engineer [Pre and Post-Sales] - Mid-Market
At a glance
Mid-level Solutions & Sales Engineering role at Attio. San Francisco · full-time · $160,000–$200,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Learn Attio deeply and apply it across industries and business functions
- Guide high-value customers through sales, onboarding, and ongoing technical relationships
- Design tailored solutions with Attio’s data model, workflows, API, reporting, and integrations
- Lead customer demos, training, and technical solution sessions remotely and occasionally in person
- Work with account executives on major deals and represent customer needs internally
What you bring
- At least two years of B2B SaaS experience managing technical customer relationships before or after purchase
- Experience designing SaaS deployments for varied industries and use cases
- Comfort with APIs, no-code platforms, and data models across SaaS products
- Strong understanding of the B2B technology landscape, preferably in go-to-market technology
- Adaptability for a hybrid role spanning sales, onboarding, and customer success
Who this fits
You’ll work in San Francisco on a hybrid schedule. This role suits you if you can move between sales support, customer onboarding, technical delivery, and ongoing success work. Customer sessions are held on Zoom, with occasional in-person meetings.
From the employer
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
About the role
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work.
What you'll do
Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments
Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact by
Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products
Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
Consulting on general RevOps and GTM-tech best practices
Partner with Account Executives during the sales process to close our largest new business deals
Independently manage customer’s post-sale onboarding
Serving as the relationship owner for our top accounts
Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy
What you'll bring
2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale
Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products
Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech
Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success
What does the hiring process look like?
30-minute introductory phone call with a member of our Talent team
30-minute interview with our Head of Customer Success
45-minute technical case interview
Two 30-minute interviews with relevant stakeholders and Mock Demo exercise
30-minute closing conversation with a member of our Executive Leadership Team
Offer stage
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