Key Account Manager
At a glance
Mid-level Account Management role at Avery Dennison. Guayabal · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow revenue from current accounts while finding new customers in the region
- Build relationships across customer levels and demonstrate products through consultative selling
- Coordinate with Quality Assurance and Technical Support to resolve customer technical problems
- Track regional market signals, competitor actions, pricing changes, and customer sales trends
- Handle customer collections and produce forecasts, complaint updates, and other regular reports
What you bring
- A diploma or bachelor's qualification in business studies, administration, management, or an equivalent field
- At least five years in sales, marketing, or business development
- CRM and sales-tracking experience, backed by strong analysis of market and sales information
- A record of managing accounts and creating new business opportunities
Who this fits
This role suits an experienced account manager who can retain customers while developing new business and handling several accounts at once. You’ll work onsite in Guayabal, report to a Sales Manager, and travel regularly within the region for customer needs.
From the employer
Avery Dennison Corporation (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products and solutions, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. The company employs approximately 36,000 employees in more than 50 countries. Reported sales in 2021 were $8.4 billion. Learn more at www.averydennison.com.
ABOUT YOUR ROLE :You will be responsible for sales and account management for existing customers and develop new customers to achieve budgeted sales and profit contribution. You will report to the Sales Manager and will be based in Kajang.
YOUR RESPONSIBILITIES WILL INCLUDE:
- Grow the business by managing existing accounts and identifying new potential customers.,
- Promote the use of products to new and existing customers through the application of selling skills and building relationships with all levels within the target customers.
- Understand our Product Portfolio and Sales Process.
- Solving technical issues with close coordination with the Quality Assurance & Technical Support Team.
- Manage market intelligence and monitor market trends in the region.
- Actively involved in timely collections from the customers
- Prepare regular reports, both for Internal and Customers like Sales Forecast, Customers’ Sales Forecast, Competitor Activity, Pricing Movements, Customer Complaints etc.
- Diploma or Bachelor's Degree in Business Studies, Administration, Management, or equivalent qualification.
- Minimum 5 years of proven experience in Sales, Marketing, or Business Development roles.
- Experience in the Packaging, Chemicals, Ink, Labels, Digital Printing, Die Cutting, or Manufacturing industries is preferred.
- Demonstrated proficiency in customer relationship management (CRM) systems and sales tracking tools.
- Strong analytical skills with the ability to interpret market trends, competitor activity, and sales data.
- Excellent communication and interpersonal skills with the ability to build and maintain relationships across all organisational levels.
- Proven track record in account management and the ability to identify and develop new business opportunities.
- Willingness to travel regularly within the region to meet customer requirements.
- Ability to demonstrate scalability and perform effectively under increased or expanding responsibilities.
- Strong organisational and time management skills with the ability to manage multiple accounts simultaneously.
AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER
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