Senior Creator Ecosystem Manager – Binance Square
Remote Singapore Full-time Senior Channel & Partnerships
At a glance
Senior Channel & Partnerships role at Binance. Remote · full-time.
Pay not stated
RoleChannel & Partnerships
SenioritySenior
LocationSingapore
WorkplaceRemote
EmploymentFull-time
PostedMay 20, 2026 · 4mo ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Set and update content rules covering scams, market manipulation, misinformation, and harmful financial advice
- Run moderation operations across internal teams and external vendors, improving workflows and quality checks
- Work with Product and Engineering to strengthen AI moderation, classification, and reporting tools
- Track platform abuse, handle severe incidents, and build escalation processes across teams
- Measure moderation accuracy, response speed, appeals, and ecosystem trends for leadership reporting
What you bring
- At least five years in trust and safety, content moderation, or platform governance at a major social or internet platform
- Strong crypto, blockchain, and Web3 knowledge, including the ability to spot native risks and bad actors
- Experience leading moderation teams and vendor partners at scale
- Clear policy-writing judgment, comfort with dashboards, SQL, and operational data, plus fluent English
Who this fits
You’ll suit this role if you can make firm policy decisions in ambiguous, high-pressure situations while understanding crypto-specific abuse. The position is remote and includes work with internal teams, outsourced vendors, Product, Engineering, Legal, Compliance, Policy, and Creator Ops. It also requires calm incident leadership and communication with creator and external stakeholder groups.
From the employer
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Binance Square aims to be the one-stop social platform for the latest trends in Web3 and crypto. With a vast selection of content from renowned crypto experts, avid enthusiasts, and trusted media sources, the platform serves as a bridge between content creators and their followers, customizing users’ feeds based on their respective engagement history. Join us to be part of a team that is shaping the future of social interaction in the crypto space.
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
Binance Square aims to be the one-stop social platform for the latest trends in Web3 and crypto. With a vast selection of content from renowned crypto experts, avid enthusiasts, and trusted media sources, the platform serves as a bridge between content creators and their followers, customizing users’ feeds based on their respective engagement history. Join us to be part of a team that is shaping the future of social interaction in the crypto space.
Job Description:
-
Governance & Policy
- Design, maintain, and iterate on platform content policies and community guidelines.
- Define moderation standards for crypto-specific content risk: scams, market manipulation, misinformation, harmful financial advice.
- Drive policy enforcement frameworks — balancing automation with AI review. Moderation Operations
- Oversee day-to-day moderation operations, including internal teams and outsourced vendors.
- Optimize moderation workflows and quality assurance processes.
- Partner with Product and Engineering to improve AI moderation tools, AI classifiers, and reporting systems. Ecosystem Risk Management
- Monitor emerging threats and abuse patterns across the platform.
- Lead incident response for high-severity content violations and crisis scenarios.
- Develop escalation protocols and cross-team coordination mechanisms.
- Work with Legal, Compliance, and Policy teams to align governance with global regulatory requirements.
- Partner with Creator Ops to educate and communicate policy changes to the creator community.
- Represent Binance Square's governance philosophy to internal and external stakeholders. Data & Reporting
- Define and track governance KPIs: moderation accuracy, turnaround time, user appeals, ecosystem health trends.
- Produce regular transparency reports and insights for leadership
Job Requirement:
- 5–8+ years in trust & safety, content moderation, or platform governance at a major internet/social platform.
- Deep understanding of crypto, blockchain, and Web3 — able to identify crypto-native risks and bad actors.
- Experience managing moderation teams and vendor relationships at scale.
- Strong policy-writing and decision-making skills under ambiguity.
- Data-driven; comfortable with dashboards, SQL, and operational metrics.
- Fluent English (verbal & written); calm, decisive under pressure.
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
Not this one either?
Claude or ChatGPT reads the other 90,924 for you.
Get better matches →
