Inside Sales Executive
At a glance
Mid-level Account Executive role at Brainwonders. Mumbai · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Reach out to leads through phone, email, and messaging channels to create sales opportunities
- Explain services empathetically, match client needs to suitable packages, and coordinate appointment scheduling
- Log conversations and sales activity in CRM software while following up to improve conversions
- Work with the support team after the sale to help clients receive a smooth onboarding experience
- Deliver against monthly sales targets and KPIs while keeping client interactions organized
What you bring
- Two to four years of sales, tele-calling, or customer service experience is preferred
- Strong spoken and written communication with an empathetic, client-first interpersonal style
- Comfort using CRM systems and basic computer applications
- A bachelor's degree in marketing, business, or a related area is preferred
Who this fits
This role suits a mid-level inside seller who is comfortable with phone-led outreach, follow-up, client coordination, and service recommendations. You should bring a warm approach and genuine interest in mental wellness. The job is based in Mumbai and requires working in person from Monday through Saturday, ten in the morning to seven in the evening.
From the employer
Brainwonders - India's Largest Career Counselling Company
450+ Education Institutes use the Brainwonders Services
80+ Corporate Connects
Winner of many numerous national and regional awards in the field of counselling and career guidance
Brainwonders is a leading edutech company and is looking to have a dynamic team to propel its growth ahead. The given below job description is for aspiring candidates with an eye towards Shaping tomorrows' future.
We are looking for a motivated and results-driven Inside Sales Representative to join our team. In this role, you will be responsible for pitching our services, coordinating with clients, and ensuring a seamless onboarding experience. You’ll be the first point of contact for potential clients, so excellent communication skills, a warm approach, and a genuine interest in mental wellness are key.
Key Responsibilities:
- Proactively reach out to leads and inquiries via phone, email, and messaging platforms.
- Pitch our services in a clear, empathetic, and persuasive manner.
- Understand client needs and recommend appropriate services or packages.
- Coordinate scheduling with clients.
- Maintain detailed records of client interactions and sales activity in CRM software.
- Follow up with potential clients and ensure high conversion rates.
- Work closely with the support team to ensure client satisfaction.
- Meet or exceed monthly sales targets and KPIs.
Requirements:
- Bachelor's degree in Marketing, Business, or related field (preferred).
- Proven experience in sales, tele-calling, or customer service (preferably in wellness or service-based industries).
- Excellent verbal and written communication skills.
- Strong interpersonal skills with an empathetic, client-first approach.
- Ability to multitask, manage time efficiently, and stay organized.
- Proficiency in CRM tools and basic computer applications.
- Experience: Preferred 2-4 years
Employment Type: Full-time
Office Timings
Monday to Saturday: 10 am to 7 pm
Industry: Education Management
Job Type: Full-time
Pay: 5 - 8 LPA
Work Location: In person
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