Korean Bilingual Account Manager
At a glance
Mid-level Account Management role at Bti Solutions. Plano · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Coordinate procurement, accounting, and legal partners across day-to-day business operations
- Build quotations for new and renewed contracts, then keep related billing details current
- Prepare compliant contracts and PUMIs for upgrades, decommissions, and internal agreements
- Handle client communications, resolve issues promptly, and provide regular or one-off reports
- Track contracts from setup through renewal while maintaining records in RMS and BQMS
What you bring
- A business administration degree or at least four years in a related field
- Fluency in both Korean and English for client and cross-cultural communication
- Strong command of ICT systems, cloud platforms, and digital collaboration tools
- Advanced ability with Microsoft Word, Excel, and PowerPoint
Who this fits
You’ll suit a client-facing account management role that combines contract administration, cloud-resource billing, reporting, and cross-functional coordination. Careful, organized problem-solving matters, especially when preparing legal documents and maintaining customer records. The role is based in Plano and requires Korean and English fluency.
From the employer
Description:
- Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
- Create and manage quotations for new and renewal contract.
- Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
- Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
- Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
- Prepare and deliver both regular and ad hoc reports tailored to client needs.
- Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
- Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform.
- Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
- Perform additional responsibilities as required to support overall business objectives.
Education/Experience:
Bachelor’s Degree in Business Administration, or a minimum of 4 years of experience in related field/s desired.
Skills:
- Technical: Proficient in ICT systems, cloud platforms, and digital collaboration tools
- Software: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Languages: Fluent in English, Korean
- Core Strengths: Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving
Why work at BTI?
We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.
We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.
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