Account Manager -Thermal (Cement) - Saudi Arabia
At a glance
Mid-level Account Management role at Calderys Career Opportunities. Jubail · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Put the agreed sales plan into action while reviewing pipeline progress, KPIs, forecasts, and commercial results
- Find refractory-industry opportunities across steel, foundry, cement, glass, ceramics, and petrochemicals
- Build relationships with technical and procurement contacts through long sales cycles, negotiations, contracts, and pricing work
- Coordinate with R&D, Quality, Operations, Supply Chain, and Finance to match products, capacity, demand, and commercial terms
- Report on sales, profitability, budgets, forecasts, and market changes while keeping CRM information dependable
What you bring
- At least five years of industrial sales experience, with refractory minerals, ceramics, metallurgy, mining, or industrial materials preferred
- A degree in Business, Engineering, Materials Science, or a related discipline
- Fluent English and working knowledge of industrial minerals, refractory products, or high-temperature applications
- Experience selling through technical B2B cycles and negotiating long-term supply agreements
- Hands-on ability with Salesforce, HubSpot, or another CRM, plus data analysis tools
Who this fits
This role suits a commercially focused account manager who can work with technical and procurement teams and understand industrial materials. You’ll need strategic judgment, strong negotiation and communication skills, and the organization to work autonomously. The position is hybrid in Jubail, Saudi Arabia.
From the employer
Role
The Sales Account Manager is responsible for leading and developing the commercial activities related to industrial minerals for refractory applications. This role involves driving revenue growth, developing strategic customer relationships, and ensuring alignment with the company’s technical, quality, and supply chain requirements. The ideal candidate combines strong commercial skills with a solid understanding of industrial processes, refractory materials, and high-temperature applications.
Responsibilities
Execution of the Commercial Strategy
- Implement the sales strategy defined with the Sales Director and executive management.
- Monitor pipeline development, key performance indicators (KPIs), and sales forecasts.
- Analyze commercial results to identify improvement opportunities and adjust actions.
Market & Business Development
- Identify new business opportunities in the refractory industry (steel, foundry, cement, glass, ceramics, petrochemicals, etc.).
- Manage long sales cycles and build strong relationships with technical and procurement teams.
- Support the sales team in complex negotiations, long-term supply contracts, and pricing strategies.
- Conduct market monitoring regarding competitors, raw materials, regulations, and industrial trends.
Key Account & Customer Relationship Management
- Engage with major customers and strategic accounts to ensure satisfaction and loyalty.
- Participate in technical meetings, audits, and customer qualification processes.
- Represent the company at industry conferences, trade fairs, and technical events.
Internal Coordination & Cross-Functional Collaboration
- Work closely with R&D, Quality, Operations, and Supply Chain to meet customer expectations.
- Communicate market and customer feedback to help improve product quality and innovation.
- Ensure alignment between production capacities, product specifications, and customer demand.
- Collaborate with the finance department on pricing structures and commercial policies.
Reporting & Performance Monitoring
- Prepare regular reports on sales performance, forecasts, and market developments.
- Ensure accurate CRM usage and data reliability across the team.
- Track profitability, manage budgets, and contribute to annual commercial planning.
Requirements
- 5–10 years of experience in industrial sales.
- Previous experience in refractory minerals, ceramics, metallurgy, mining, or industrial materials strongly preferred.
- Degree in Business, Engineering, Materials Science, or related field.
- English fluency required;
- Strong knowledge of industrial minerals, refractory products, or high-temperature applications.
- Solid understanding of materials science, mining, or industrial manufacturing (a strong asset).
- Experience with long-term B2B contracts and technical sales cycles.
- Proficiency with CRM systems (Salesforce, HubSpot, or equivalent) and data analysis tools.
- Results-driven mindset with strategic thinking and decision-making ability.
- Excellent communication, negotiation, and interpersonal skills.
- High level of organization, rigor, and autonomy.
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