Revenue Operations Lead
Hybrid London Full-time Senior Revenue & Sales Operations
At a glance
Senior Revenue & Sales Operations role at CFC. London · full-time.
Pay not stated
RoleRevenue & Sales Operations
SenioritySenior
LocationLondon
WorkplaceHybrid
EmploymentFull-time
PostedJan 29, 2026 · 7mo ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Deliver broker performance analysis and market intelligence for senior decisions on growth, risk and investment
- Guide CRM development, align future improvements with stakeholders, and track success through ROI-linked metrics
- Own UK and North American intelligence on trends, concentration risk, opportunity size and competition
- Set broker-data standards and build commercial frameworks for forward-looking planning and analysis
- Lead analytical deep dives, business cases and broker reviews using judgement with incomplete information
What you bring
- Strong knowledge of either the UK or US broker market is required
- You can interpret data, spot trends and turn findings into practical commercial actions
- You have produced management information, dashboards and performance reporting for senior stakeholders
- You understand broker operating models, distribution strategies, market dynamics and performance drivers
- You can build relationships across distribution, underwriting and finance while communicating and prioritising effectively
Who this fits
This role suits a senior analyst who can move between strategic planning and operational detail, then explain complex data clearly to decision-makers. You'll work with Distribution, Underwriting, Finance, Strategy, technology, AI and data stakeholders. The role is hybrid in London and reports to the Global Head of Revenue Operations.
From the employer
The Revenue Operations & Distribution function enables sustainable growth across CFC by delivering high-quality broker data, market intelligence and commercial insight that shape how we partner with brokers globally.
Reporting to the Global Head of Revenue Operations, you'll act as a trusted advisor to Distribution and Underwriting leadership, providing the analysis and intelligence that informs territory planning, broker strategy and investment decisions. As a key owner of broker performance insights and market intelligence, you'll help drive senior-level discussions on growth opportunities, distribution effectiveness and strategic priorities across our global business.
This is an excellent opportunity for someone who enjoys combining data, commercial insight and stakeholder engagement to help shape distribution strategy and business performance.
You'll bring:
Reporting to the Global Head of Revenue Operations, you'll act as a trusted advisor to Distribution and Underwriting leadership, providing the analysis and intelligence that informs territory planning, broker strategy and investment decisions. As a key owner of broker performance insights and market intelligence, you'll help drive senior-level discussions on growth opportunities, distribution effectiveness and strategic priorities across our global business.
This is an excellent opportunity for someone who enjoys combining data, commercial insight and stakeholder engagement to help shape distribution strategy and business performance.
- Deliver high‑impact MI and analytics that influence senior decision‑making on broker performance, market trends, growth opportunities and risk.
- Lead the development of the CRM platform, with vision for future improvements, working with stakeholders across tech, AI, data, distribution and underwriting.
- Define and own CRM success metrics, including a dashboard that connects leading indicators to financial outcomes and ROI.
- Develop and own North American and UK market intelligence, including performance trends, concentration risk, opportunity sizing and competitive insight.
- Own broker data quality, structure and insight, setting standards for accuracy, consistency and relevance across reporting and analysis.
- Build and evolve analytical and commercial frameworks that support forward‑looking, data‑driven decisions rather than retrospective reporting.
- Partner closely with Distribution, Underwriting, Finance and Strategy leaders to shape broker strategy, tiering and territory planning, challenging assumptions where required.
- Lead senior‑level analytical deep dives, business cases and broker‑specific reviews, applying judgement to ambiguous or incomplete data sets.
You'll bring:
- Strong knowledge of the UK or US broker market
- Excellent analytical and data interpretation skills, with the ability to identify trends, opportunities and actionable insights.
- Experience producing management information, dashboards and performance reporting for senior stakeholders.
- A solid understanding of broker operating models, distribution strategies, market dynamics and performance drivers
- The confidence to build relationships with stakeholders across distribution, underwriting and finance teams.
- Strong communication and prioritisation skills, with the ability to thrive in a fast-paced, evolving environment.
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