Senior Account Manager
At a glance
Senior Account Management role at Circle Logistics. Ann Arbor · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Find new shippers through outbound contact and networking, then turn prospects into customers
- Run each account from initial outreach through closing, freight movement, and final delivery
- Coordinate carriers and internal operations while negotiating customer and carrier rates
- Grow existing accounts by uncovering opportunities, increasing freight volume, and retaining clients
- Track market conditions and recommend practical transportation solutions to customers
What you bring
- Freight brokerage experience with command of industry language, workflows, and customer expectations
- Previous B2B selling experience plus hands-on CRM use for accounts, activities, and pipelines
- A record of success in performance- or commission-based sales and motivation to surpass targets
- Freight brokerage business development or account executive experience, ideally with customer contacts or qualified prospects
Who this fits
This role suits a senior seller who wants full ownership of a freight book, from prospecting through delivery and account growth. You’ll start remotely, then work on-site in the Ann Arbor area once the office opens. The job fits someone comfortable with outbound sales, relationship building, freight coordination, rate negotiation, and performance-based selling.
From the employer
Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:
- No Fail Service
- Personalized Communication
- Innovative Solutions
We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.
Ready to bet on yourself?
Circle Logistics is on the hunt for a proven Senior Account Manager. At Circle, we're not just offering a job; we’re inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!
What We Are Looking For:
As a team, we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!
Position Overview
Circle Logistics is seeking a driven Senior Account Manager to join our Ann Arbor, MI team. This role operates in a cradle-to-grave brokerage environment, meaning you will be responsible for the full lifecycle of your accounts—from prospecting and securing new customers to managing freight execution and maintaining long-term client relationships.
This position is ideal for someone who thrives in a high-energy sales environment, enjoys building relationships, and takes pride in owning their accounts from the first call through successful load delivery.
This is a remote role to start. Once our office opens in the Ann Arbor area, the role will be an on-site position.
Key Responsibilities
- Prospect and develop new shipper relationships through outbound outreach and networking
- Build and maintain a strong pipeline of freight opportunities
- Manage the full sales cycle from initial prospecting to closing new business
- Oversee day-to-day management of customer accounts and freight movements
- Coordinate with carriers and internal operations teams to ensure successful load execution
- Negotiate rates with both customers and carriers to maintain strong profit margins
- Provide exceptional customer service and proactive communication
- Grow and retain existing accounts by identifying new opportunities and expanding freight volume
- Monitor market conditions and provide strategic solutions to customers
What Success Looks Like
- Consistently generating new business and expanding customer relationships
- Building a stable book of accounts that produces a consistent margin
- Successfully managing freight from pickup through delivery
- Maintaining strong customer retention through service and communication
- Contributing to the growth and performance of the overall team
Why Join Circle Logistics
- Opportunity to fully own and grow your book of business
- High-performance sales environment with strong earning potential
- Supportive team culture and leadership
- Clear opportunities for professional growth and advancement
Think you have what it takes to dominate? Apply today and join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we’ll keep the world moving!
- Freight brokerage experience is required, with a solid understanding of industry terminology, processes, and customer expectations.
- Prior B2B sales experience required, with demonstrated proficiency using CRM platforms to manage customer relationships, sales activities, and pipelines.
- Proven success in a performance- or commission-based sales environment, with a strong drive to exceed goals and maximize earning potential beyond a base salary.
- Ideal candidates will have previous experience in a freight brokerage Business Development or Account Executive role, along with an established network of customer relationships or a pipeline of qualified prospects that can be leveraged to build business at Circle Logistics.
All your information will be kept confidential according to EEO guidelines.
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