Marketing Coordinator / Community Specialist / Manager
At a glance
Mid-level Community Marketing role at Collabera. Neenah · contract.
Pay not stated Marketing Coordinator salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Represent company brands publicly while bringing customer perspectives to internal teams
- Connect with customers through phone, email, live chat, or mobile as needed
- Plan conversation calendars and proactively engage the audience
- Execute online community strategy across one or more brands
- Coordinate with editorial and marketing teams to maintain a consistent brand voice
What you bring
- A bachelor’s degree in PR, journalism, communication, marketing, or a related discipline, or equivalent experience
- One to three years of experience in the relevant area
Who this fits
You’ll fit this role if you can humanize the brand with customers and coordinate feedback across development, PR, marketing, legal service, tech support, and digital teams. The assignment is onsite in Neenah, Wisconsin, and is structured as a contractor engagement for five months, with the possibility of extending.
From the employer
Collabera Inc (Staffing Firm).
We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World’s ‘Most Admired Companies to work for’.
Location: Winchester Road Neenah, WI 54956
Job Title: Community Manager
Duration: 5 Months (could go beyond)
· The online community manager will act as the external voice of the company and specific brands while simultaneously acting as the voice of the customers internally.
· The value lies in the community manager serving as a hub and having the ability to personally connect with the customers (humanize the company), shepherd & provide feedback to many departments internally (development, PR, marketing, legal service, tech support, digital, etc).
· The community manager is responsible for overseeing single or multiple brands within a category, and ensuring that internal & external customers receive the best and most effective, integrated and efficient Customer Experience available.
· The community manager could be responsible to communicate with multimedia communication channels when necessary including phone, email, and live chat or mobile.
· The community manager should be able to manage conversational calendars and proactively engage with customers.
· The Online Community Manager will implement the Company’s Online Community Strategy, managing engagement and interactivity with its audience, and fostering community spirit.
· This role coordinates with the internal Editorial and Marketing teams to support their respective missions, ensuring consistency in voice and cultivating a strong community around the brand.
· Should hold a Bachelor’s degree, preferably in a relevant discipline (i.e; PR, journalism, communication, marketing or other relevant areas), and/or demonstrated equivalent ability and experience in the targeted area.
· A minimum of 1-3 years of experience is typically expected in entering this position.
To discuss on this reach Himanshu Prajapat on #973-606-3290 or email your resume on himanshu.prajapat(@)collabera.com
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