Account Executive

‎ConnectWise Open · verified Sep 24, 2026

Melbourne Mid-level Account Executive

At a glance

Mid-level Account Executive role at ‎ConnectWise. Melbourne.

Pay not stated

RoleAccount Executive

SeniorityMid-level

LocationMelbourne

PostedFeb 24, 2026 · 7mo ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Find and manage prospects or partners in your territory that match the defined customer profile
Create pipeline through cold calls, email outreach, and business reviews with existing accounts
Run value-based sales cycles from first contact through close with the wider Sales team
Negotiate pricing, discounts, contract terms, and implementation details
Sell new software solutions while growing revenue through new and existing partners

What you bring

At least five years of relevant experience, or equivalent business experience alongside a related bachelor’s degree
Working knowledge of managed service providers, technology service providers, and the security industry
Comfort making forty to fifty outbound calls daily and using the phone for extended periods
Ability to independently handle complex projects and adapt to new technology or partner processes

Who this fits

You’ll suit a mid-level sales role focused on acquiring partners, expanding existing relationships, and managing a full sales cycle. The work is remote or hybrid based on location, with limited travel potentially required. You should be comfortable working independently, supporting cross-functional teams, and handling sustained outbound calling.

From the employer

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

General Summary:

The Account Executive is responsible for acquiring new partners, expanding our partner base, and selling new software solutions. This role works in partnership with the broader Sales team to manage the sales cycle, open to close, and attracting new business.

Essential Duties and Responsibilities:

Provides support to cross-functional teams, with a high attention to detail
Researches, analyzes, and documents findings
May coach, review, and/or delegate work to other team members
Achieves personal annual sales growth contract value based on the total opportunity
Achieves personal annual sales growth contract value based on the ability to both Sell-To and Sell
Through our existing customers (specific to Partner Sales)
Acquires and/or manages all prospects/partners within our Ideal Customer Profile and within their designated territory
Follows ConnectWise value/solution based-sales process
Either prospects new accounts through cold calling and email communication or prospects existing accounts through business review and email communication
Closes sales that meet the ConnectWise standards for pricing, margins, terms, and conditions (averages are subject to change based on segment, industry, product, etc.) o
- Average size of transaction: $15K annual per sale
- Average number of sales: 85 transactions/year
- Average length of sales cycle: 25-30 days
Qualifies either prospective or existing accounts to build and maintain a pipeline of opportunities to achieve annual sales goals that are set quarterly
Negotiates contract opportunity terms, discounts, and implementation

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to manage large projects and processes independently with limited supervision
Recognized subject matter expert of applicable work area
Ability to situationally adapt and understand new technology/processes as per partner requirements
Comfortable with prolonged phone use
Ability to effectively make 40-50 outbound calls per day
Knowledge of Managed Service Provider (MSP), Technology Service Provider (TSP), and Security industry
Ability to identify opportunities and leverage resources appropriately

Educational/Vocational/Previous Experience Recommendations:

Bachelor’s degree in related field or equivalent business experience
5+ years of relevant experience

Working Conditions:

Remote or hybrid based on location
0-10% travel may be required

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.