Account Manager - West
At a glance
Mid-level Account Management role at Curri. Remote, United States · full-time · $70,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Create account plans that win new users, retain current ones, and bring back churned bookers
- Build trusted customer relationships around their logistics needs
- Learn Curri’s product deeply and match customers with additional logistics solutions
- Use account data to assess growth efforts, refine your approach, and improve results
- Coordinate with Sales, Account Executives, Operations, and other teams on account expansion
What you bring
- Hold a bachelor’s degree or offer equivalent work experience
- Bring at least two years in customer-facing work or a high-growth environment
- Bring quota-carrying experience and a hunter or go-getter approach
- Communicate well and handle difficult problems and negotiations effectively
- Show target achievement and customer-growth results while working well in changing environments
Who this fits
You’ll suit this role if you like customer conversations, active listening, difficult discussions, and solving complex customer problems. The position is remote in Phoenix and is also open to candidates in the Los Angeles, Orange County, Dallas, Houston, or Seattle regions. Expect frequent customer travel of twenty to twenty-five percent. Familiarity with logistics or delivery services is helpful but not required
From the employer
The role:
We are seeking a highly motivated and results-driven Account Manager to join our team at Curri. In this role, your primary goal will be to drive our GTM motion forward by deepening relationships and ensuring we provide exceptional service across multiple large accounts. This involves engaging new users, strengthening and deepening relationships with existing users, and re-engaging churned users.
If you enjoy being in front of customers, find yourself actively listening and thinking about solving your customers' toughest problems, excel at navigating challenging conversations, and have the ability to turn conversations into wins, we’d love to hear from you.
This role is open to candidates based in the Los Angeles, Orange County, Dallas, Houston, Phoenix, or Seattle regions.
What you will do:
Develop and execute a customer engagement strategy to grow and retain existing accounts, including expansion of new bookers, strengthening relationships with existing bookers, and reducing churn of existing bookers
Build and maintain relationships with customers, becoming a trusted partner for their logistics needs
Be an expert on our product and capabilities, finding additional logistics solutions for our customers
Heavily rely on data to measure the success of different growth processes, consistently iterating and running towards the fast water with each account
Collaborate with Sales, Account Executives, Operations, and others to ensure a cohesive, cross-functional approach in landing and expanding each account
Frequently travel to meet your customers - 20-25%
What you need to have:
Bachelor's degree or equivalent work experience
2+ years of experience in a customer-facing and/or high-growth environment
Hunter/go-getter attitude with experience in a quota-carrying role
Excellent communication and interpersonal skills
Strong problem-solving and negotiation abilities
Ability to thrive in a fast-paced and dynamic environment
Proven track record of achieving targets and driving customer growth
Familiarity with logistics or delivery services is a plus
What is in it for you:
You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work
Significant and meaningful responsibilities from Day 1, with the ability to shape our GTM strategy
There is no work/life—there is only life and we want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work
We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant
Who are we?
We are Curri, and our mission is to build the network and software that move the world’s goods with speed, intelligence, and trust. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds.
Founded in 2018 and part of the YC S19 Batch, we’re solving the massive inefficiencies that exist in the construction industry. Our headquarters are in Ventura, CA. Learn more at curri.com.
Curri is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment. We don't discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
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