Coordinator Partner Operations - Logistics
At a glance
Mid-level Channel & Partnerships role at Delivery Hero. Salmiya · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Assess partners for gaps, then use business research to shape training that supports their success
- Create training schedules across daily, weekly, or monthly cadences and explain technical support needs
- Get stakeholders into sessions while monitoring partner attendance, performance, progress, and outcomes
- Coordinate training materials with Vendor Operations and TGO colleagues, then share programs on schedule
- Run courses and present the KPIs used to evaluate training results
What you bring
- At least one year in training coordination or a comparable position
- At least one year creating training programs and workshops
- You can manage an entire training cycle and use varied teaching approaches
- You bring strong organization, judgment, problem solving, communication, and time management
- You are proficient with MS Office and database software
Who this fits
This role suits a mid-level training professional who can work onsite in Salmiya and coordinate partner development from planning through measurement. You will need to collaborate with stakeholders, deliver sessions, and take ownership of partner performance tracking.
From the employer
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
- Evaluate partners and identify weaknesses.
- Identify training needs according to business needs.
- Based on research, plan and implement training programs that will prepare partners for success on talabat.
- Build a daily, weekly, or monthly training program.
- Present and understand all the technical and support training requirements.
- Encourage all relevant stakeholders to attend the training.
- Oversee partner attendance and performance.
- Track partner success and progress.
- Manage the production of program material in collaboration with the Vendor Operations Specialist and TGO team.
- Communicate all the training programs on a timely basis.
- Prepare and deliver training courses.
- Showcase and explain the main KPIs we will monitor in the future.
- Prepare and present reports on training program KPIs.
- 1-3 years of experience as a Training Specialist or similar role.
- 1-3 years of experience with designing training programs and workshops.
- Ability to lead a full training cycle.
- Knowledge of various training and teaching methods.
- Excellent decision making and organizational skills.
- A sense of ownership and pride in your performance and its impact on the company’s success.
- Critical thinker and problem-solving skills.
- Team player.
- Good time-management skills.
- Great interpersonal and communication skills.
- Proficiency in MS Office and database software.
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