Lead, Strategic Account Management
At a glance
Senior Account Management role at Delivery Hero. Karachi · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead strategic accounts while improving their commercial and operational KPIs
- Share monthly and quarterly initiative updates with internal and external stakeholders
- Forecast and monitor account results, annual projections, and other key metrics
- Find opportunities across the account cluster and help the team execute improvements
- Meet vendors weekly to review performance and discuss potential improvements
What you bring
- A bachelor’s or master’s degree in sales, marketing, business, or a related field
- At least four years in a similar position within a fast-moving commercial environment
- Strong Microsoft Excel capability and clear PowerPoint presentation skills
- Ability to interpret data and explain business insights clearly
Who this fits
This role suits a senior account-management professional who has worked in e-commerce, food delivery, q-commerce, digital platforms, FMCG, retail, or another fast-paced commercial setting. You’ll work onsite in Karachi and lead a cluster of strategic accounts, vendors, and a high-performing team. A self-starting approach, integrity, strong work ethic, and willingness to develop yourself and others are important.
From the employer
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Ref ID: JR0085393
Responsibilities:
- Lead a cluster of strategic accounts driving commercial and operational KPIs.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecast and track key account metrics (e.g., quarterly results and annual forecasts)
- Identify opportunities within the cluster of accounts and engage with the team to improve and execute them.
- Track operational KPIs of the cluster.
- Meet vendors on weekly basis to discuss areas of opportunities and overall performance,
- Bachelor’s/Master’s degree in Sales/Marketing or business-related field.
- Minimum 4 years experience in a similar role in e-commerce, food delivery, q-commerce, digital platforms, FMCG, retail, or other fast-paced commercial environments.
- Must have proficiency in Microsoft Excel and strong PowerPoint/presentation skills; ability to analyze data and present business insights clearly.
- Experience working with business performance dashboards or data visualization tools such as Tableau or Google Looker is an advantage.
- Must have strong work ethic, self-starter approach, integrity and demonstrated ability to lead and develop him/herself & a high performing team.
- We work in a flexible but fast paced environment.
- We start and end with customers to deliver exceptional service.
- We love to innovate, prioritize, decide, and deliver.
- We love what we do, and we don’t rest until our targets are achieved.. So if you’re also someone who is driven until the dream is achieved, come join us.
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