Senior Manager, Subscription & Loyalty (Growth Strategy)
At a glance
Senior Growth Marketing role at Delivery Hero. Singapore, , Singapore · full-time.
Pay not stated Growth Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Own subscription performance across markets, including subscriber growth, retention, and Subscription GMV percentage
- Set and deliver market-specific growth plans, coordinating priorities across regions
- Use analysis and experiments to find, test, and scale the strongest growth opportunities
- Improve the subscription offer by turning customer insight into practical changes
- Lead cross-functional initiatives from diagnosis through delivery, then report clear insights to senior leaders
What you bring
- Bring four to six years in top-tier consulting, FMCG, investment banking, or a high-growth technology company
- Use first-principles reasoning to structure and solve unclear business problems from start to finish
- Apply P&L, ROI, and economic trade-off analysis, with advanced Excel or Google Sheets skills
- Show ownership, sound business judgment, and the ability to influence senior stakeholders with clear communication
Who this fits
You’ll suit a hands-on growth strategist who can work independently, handle ambiguity, and connect analysis with execution. The role covers more than ten markets across Europe and APAC and involves collaboration with pricing, product, commercial, marketing, QC, and local teams. The listing specifies an onsite position in an international, fast-moving environment.
From the employer
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Our subscription program is a core growth pillar across our foodpanda, and foodora brands. As a Growth Strategy manager, you will be a part of crafting the long-term strategy, as well as driving growth across 10+ markets in Europe and APAC.
You will define the growth levers for Subscriber growth in selected markets, [through analysis, first principles problem-solving, working with markets to identify issues hands on]. You will operate as a strategic owner - tracking performance, diagnosing issues, and driving cross-functional solutions that balance growth ambition with financial discipline.
In this role, you will focus on growing our Subscriber growth through defining growth levers. You will work closely with the pricing, product, commercial, and QC teams
This role is for someone who has a strong ownership mindset, problem-solving skills, and can effectively influence stakeholders with clear data-backed thinking across a global organization.
Your mission:
Own subscription growth performance across markets, with accountability for key metrics such as Subscription GMV %, subscriber growth, and retention
Define and execute market-specific growth strategies, aligning priorities and initiatives across regions
Identify, test, and scale the most impactful growth levers through deep analysis and experimentation
Own and continuously improve the subscription value proposition by translating customer insights into actionable changes
Drive go-to-market strategy in partnership with Product, Commercial, Marketing, and local teams
Lead end-to-end initiatives, from problem diagnosis to execution, with a strong focus on measurable impact
Define success metrics, track performance, and deliver clear, decision-ready insights to senior stakeholders
Experience: 4–6 years in top-tier management consulting, FMCG, investment banking, or a high-growth tech environment; experience in subscription or growth is a strong plus
Problem Solving: Strong first-principles thinking with the ability to structure and solve ambiguous business problems end-to-end
Analytical Skills: Solid analytical foundation with experience working on P&L ownership, ROI-based decisions, and economic trade-offs; advanced Excel / Google Sheets skills required; SQL is a plus
Strategic Mindset & Ownership: High degree of self-motivation and accountability; hands-on approach with a willingness to dive into execution and deliver results
Communication: Clear, structured communicator with strong business judgment and the ability to influence senior stakeholders
Operating Style: Comfortable working in ambiguity within a fast-paced, international environment
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