Specialist, Key Account Management
At a glance
Mid-level Account Management role at Delivery Hero. Xinyi District · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage eight to ten major enterprise accounts from initial opportunity through complex issue resolution
- Balance several account priorities while pursuing the opportunities most likely to produce measurable results
- Work with Operations, Marketing, Product, and other teams to turn Taiwan market insights into scalable solutions
- Build senior-client partnerships through high-impact initiatives and commercially focused account plans
What you bring
- Two to five years in sales, account management, business development, or another commercial position
- Clear communication and stakeholder-management ability when working with senior clients and cross-functional partners
- A customer-focused, commercially practical approach that turns varied needs into actionable solutions
- Strong ownership and flexibility when handling unfamiliar or unclear challenges in a fast-moving setting
Who this fits
This role suits a mid-level account professional who can manage major enterprise relationships, make sound commercial tradeoffs, and work directly with senior clients. You will work onsite in Xinyi District and collaborate across Operations, Marketing, and Product.
From the employer
foodpanda 為全球領先的本地食品配送平台配送平台- Delivery Hero 集團旗下品牌。我們的使命是提供快速、便利且優質的服務，將美食與生活必需品直送到消費者家門。業務遍及全球65 個國家。Delivery Hero 總部設於德國柏林，並自 2017 年起於法蘭克福證券交易所上市，目前為 MDAX 指數成分股。
About the Team:
The Key Accounts Team drives the growth of foodpanda’ Food Delivery business across Taiwan. As a Key Account Manager, you will manage 8–10 of our largest enterprise partners, working closely with senior clients and cross-functional teams to drive high-impact initiatives, strengthen partnerships, and deliver scalable business growth.
Responsibilities:
1. Own it: Take end-to-end ownership of your accounts, proactively identify opportunities, and solve complex business challenges with a strong bias for action.
2. Deliver value fast: Manage multiple accounts and priorities effectively, focusing on the highest-impact opportunities to deliver measurable business results.
3. Bring good vibes: Partner closely with Operations, Marketing, Product, and other cross-functional teams to bring local market insights to the table and translate them into scalable solutions.
◆ 2–5 years of experience in Sales, Account Management, Business Development, or a related commercial role. (nice to have)
◆ Strong communication and stakeholder management skills, with confidence engaging senior clients and cross-functional partners.
◆ Customer-centric and commercially minded, with the ability to understand diverse customer needs and translate them into actionable solutions.
◆ Strong ownership and adaptability, with a willingness to tackle new and ambiguous challenges in a fast-paced environment.
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