growthroles

Account Director- Workplace Risk

Eedu Open · verified Sep 25, 2026
Sydney Full-time Director Account Management

At a glance

Leadership Account Management role at Eedu. Sydney · full-time.

Pay not stated Account Director salary

RoleAccount Management
SeniorityDirector
LocationSydney
EmploymentFull-time
PostedSep 8, 2026 · 2w ago
Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

  • Guide key client accounts and shape improvements to their workplace risk programs
  • Advise on premiums, claims and injury management using technical and strategic expertise
  • Prepare reports and put client retention plans into action
  • Spot new business possibilities while maintaining strategic industry relationships
  • Coordinate workloads, account profitability and operational improvements with the NSW State Manager

What you bring

  • At least five years in a senior role with an employer, insurer, agent or broker
  • Deep experience with national workers compensation programs
  • Knowledge of premium and policy management across Fund States and Risk States
  • A record of leading, supervising, coaching and mentoring team members
  • Strong communication, organisation and project management skills under competing priorities

Who this fits

This role suits a senior workplace risk consultant who can combine client leadership with workers compensation expertise. You’ll work from the Sydney office, report to the NSW State Manager and contribute across consultancy projects. A tertiary qualification and consulting background would be useful.

From the employer

An opportunity exists for an Account Director in our Workplace Risk Practice in the Sydney office to provide consultancy advice and support to our clients. Willis Workplace Risk Practice is the leading provider of strategic workplace risk services to Australia’s Top 500 companies.

Reporting to the NSW State Manager, the primary focus of this role will be to provide an innovative and flexible approach to clients’ Workplace Risk programs, recommending solutions and overseeing sustainable improvements in their performance.

The Role

As a member of a highly motivated team, the successful candidate will be responsible for:

  • Managing and further developing key client relationships
  • Providing our clients with technical and strategic advice in the area of premium, claims and injury management
  • Report writing and implementation of client retention strategies
  • Assisting in identifying new business opportunities for the Company
  • Support the broader Willis team as a technical expert in all aspects of Workers’ Compensation
  • Work proactively with the NSW State Manager to monitor team workloads, ensure account profitability and suggest and implement operational efficiencies
  • Manage company profile with industry contacts by identifying and maintaining strategic relationships in all key markets
  • Be an active and leading member of our consultancy team, willingly working on projects assigned across the team

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The Requirements

  • Minimum 5 years experience working for an Employer, Insurer / Agent, or broker in a senior position
  • Significant experience working in National Workers Compensation environments
  • Premium and Policy management in both Fund States and Risk States
  • Excellent interpersonal, oral and written communication skills
  • Proven leadership skills and experience in supervising, coaching and mentoring team members
  • Proven ability to organise, prioritise, project manage, work well under pressure and balance competing priorities effectively
  • Team player with a desire to work in a fast paced environment
  • Tertiary qualification and previous experience in consulting desirable


If you believe you have the skills and passion for this role, but don't meet every single requirement, we still encourage you to apply. We'd love to have a conversation and see if you could be a great fit for our team.

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.

In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com

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