Microgrids Application Solution Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Egup. Delaware.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Translate customer requirements into tailored microgrid solutions, configurations, and integrations
- Run product demonstrations and presentations while resolving technical concerns from prospective clients
- Guide customers on architecture, integration, deployment, and technical best practices
- Support implementation after the sale, capture feedback, and surface upsell opportunities
- Document use cases and configurations while escalating product issues across internal teams
What you bring
- Four to five years in a client-facing technical role such as systems engineering, solutions architecture, or technical consulting
- A bachelor's degree in electrical or mechanical engineering, backed by strong electrical and power knowledge
- Hands-on understanding of inverters, energy storage applications, energy management systems, controls, and power management
- Experience with PSCAD, MATLAB, AutoCAD, Creo, Oracle CPQ, or Power PI
- Strong problem-solving, presentation, customer engagement, collaboration, and adaptability skills
Who this fits
You’ll suit a mid-level solutions engineering role that combines customer-facing technical work with sales, product, engineering, and support collaboration. The work calls for clear explanations to nontechnical stakeholders and comfort adapting to changing technologies and customer needs. Travel takes ten to twenty percent of the role.
From the employer
Microgrids Application Solution Engineer
POSITION SUMMARY
Application Solution Engineer works closely with product management, system engineering, and technical sales teams to understand customer needs and design, implement, and demonstrate solutions that solve specific business challenges. The role combines technical expertise with strong communication skills to deliver tailored solutions that meet both the technical and business requirements of clients.
RESPONSIBILITIES
Pre-Sales Support:
- Collaborate with the Product management team to understand client requirements, business objectives, and technical specifications.
- Conduct product demonstrations, presentations, and product or solution's capabilities.
- Identify and address technical concerns or objections from potential clients.
- Solution Design and Customization:
- Work with clients to design tailored solutions that meet their unique business and technical needs.
- Recommend appropriate products, configurations, and integrations based on the client’s current infrastructure and future needs.
- Ensure solutions are scalable, secure, and optimized for the client's environment
Technical Consulting:
- Provide expert-level guidance on technical best practices, architecture, and integration methods.
- Support the client during the solution implementation phase, including addressing technical questions and ensuring smooth deployment.
- Stay up to date with industry trends and evolving technologies to provide innovative solutions.
Post-Sales Support:
- Assist with the post-sales implementation to ensure the solution is effectively deployed and meets client expectations.
- Gather client feedback and identify opportunities for upselling or additional support services.
- Document customer use cases, requirements, and product configurations for internal reference and product development.
- Work with product management, development, and customer support teams to escalate issues and enhance product offerings.
Continuous Learning and Professional Development:
- Continuously improve technical skills and knowledge of new products, services, and industry trends.
- Participate in certifications, workshops, and other training programs to stay current in the field.
QUALIFICATIONS
Required Skills and Qualifications:
- Problem-Solving: Ability to understand complex customer requirements and deliver scalable, secure, and efficient solutions.
- Communication: Excellent verbal and written communication skills with the ability to present and explain technical concepts to non-technical stakeholders.
- Customer-Focused: Ability to engage with clients to understand their business and technical needs and deliver solutions that add value.
- Team Collaboration: Ability to work closely with sales, engineering, and support teams to ensure the successful delivery of solutions.
- Adaptability: Comfortable working in fast-paced environments and adapting to rapidly evolving technologies and client needs.
Preferred Qualifications:
- Technical Expertise: Strong understanding of inverters, energy storage system (ESS) applications, and energy management system (EMS) solutions, including system integration, controls, and power management.
- Experience: 4 - 5 years in a technical, client-facing role such as systems engineer, solutions architect, or technical consultant.
- Experience with PSCAD, MATLAB, AutoCAD, Creo, Oracle CPQ, Power PI.
Educational Requirements:
- Bachelor’s degree in electrical engineering or mechanical engineering with strong Electrical and Power background. A master's degree or relevant certifications are a plus.
TIME TRAVEL REQUIRED
- (10-20%,)
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