growthroles

Construction Sales Account Manager

Emcm Open · verified Sep 25, 2026
Hybrid Charlotte Full-time Manager Account Management

At a glance

Mid-level Account Management role at Emcm. Charlotte · full-time.

Pay not stated

RoleAccount Management
SeniorityManager
LocationCharlotte
WorkplaceHybrid
EmploymentFull-time
PostedSep 10, 2026 · 2w ago
Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

  • Win new construction business through in-person cold calls, phone outreach, referrals, and project prospecting
  • Protect existing accounts by resolving service issues and handling requests for waste and recycling services
  • Build multi-service proposals, negotiate sales, and close opportunities against monthly revenue goals
  • Match customer needs with compliant solutions while explaining pricing, recycling processes, and online tools
  • Maintain prospect records, sales plans, opportunity analysis, and activity in WM productivity systems

What you bring

  • A bachelor’s degree, or a high school diploma or GED plus four years of relevant experience
  • At least one year of direct business-to-business selling and phone prospecting that produced customer appointments
  • Twenty hours of Resource Conservation and Recovery Act training plus WM CRA certification
  • Participation in USGBC, AIA, AGC, BOMA, or the National Association of Home Builders

Who this fits

You’ll suit a field-heavy hunter-farmer role, with at least seventy percent of the work focused on new business. You must live locally and visit construction sites around Charlotte. Prior outside sales experience in construction is preferred.

From the employer

Quick Snapshot

The Construction Sales Account Manager (CSAM) will cover the Charlotte area and candidates must be local. This position is a combo hunter / farmer, meaning you will be responsible for new business (hunting) as well as retention of existing accounts (farming), with a heavy emphasis on hunting (in-person cold calling and prospecting for new business). Prior outside / field sales experience in a construction setting will be preferred.


Job Summary
The Account Manager - Construction Sales is responsible for managing waste and recycling services for existing construction accounts and growing temporary revenue by meeting or exceeding monthly sales goals. Account management includes handling service requests and service issues, educating customers and prospects on proper recycling processes, as well as the capabilities of WM's on-line tools. Focus on new business activities of 70% or greater is expected. New business activities include growing existing customer relationships, receiving referrals, and cold calling on new/planned construction projects.

Essential Duties and Responsibilities

  • Managing business to business sales relationships
  • Developing detailed proposals encompassing multiple services
  • Researching aspects of the waste and environmental services business
  • Attending conferences/symposiums as a means of networking and staying current with industry-and market-related information
  • Assignment management
  • Building trusting relationships
  • Providing high-impact Communication
  • Responsible for prospecting and closing to achieve budgeted sales goals by developing and implementing sound selling strategies that ensure revenue growth
  • Manage prospects by developing sound marketing plans and maintaining key information in the prospect database
  • Matches WM services with customer needs by demonstrating knowledge of customers, pricing and competition; effectively communicates pricing and service strategies; proactively engages other WM business opportunities, referring internally as appropriate
  • Effectively use WM sales productivity software tools (i.e. Prospect and Customer Database, Proposal Program, Pricing Tools, etc.)
  • Proposes customer solutions that are compliant with appropriate local, state and federal regulations
  • Devising sales approaches and solutions
  • Marshalling resources
  • Sales negotiation
  • Sales opportunity analysis


Qualifications

Required Qualifications

  • Bachelor's Degree (accredited) or in lieu of degree
  • High School Diploma or GED (accredited) and 4 years of relevant work experience.
  • 1 year of relevant work experience in direct business-to-business sales, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments (in addition to education requirement)
  • 20 hours of training with Resource Conservation and recovery Act (RCRA) and
  • Certifications: WM CRA and
  • Involved in one or more of the following: U.S. green Build council (USGBC), American Institute of Architects (AIA), Associated general Contractors of America (AGC), Building Owners and Managers Association (BOMA), or National Association of Home Builders


Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is: outside / field sales visiting local construction sites.


Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

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