Global Content Operations Team Assistant (9-month FTC)
At a glance
Entry-level Content Creation role at Fa Euup Saasfaprod1. London · full-time · no salary stated · we estimate £39,000–£50,000.
Fa Euup Saasfaprod1 has not published a salary for this role. The figure below is our estimate, not theirs.
Growth Roles summary, based on the employer's posting.
What you'll do
- Track production paperwork, metadata, and marketing files against contractual requirements and delivery deadlines
- Keep ITV tracking tools accurate, then become the trained super user for the after-sales asset system
- Work with Marketing to place customer assets on the website and prepare materials for festivals and major events
- Handle confidential pre-transmission scripts, video, and restricted files, including watermarking before distribution
- Find programme images, archive materials, and metadata for content packages across VOD, localisation, and fulfilment work
What you bring
- Strong IT ability and confidence moving between several unfamiliar systems at once
- Excellent administration and organisation, with careful checking of detailed asset and delivery information
- Experience using Google Suite, Gemini or other AI tools, and reporting software would support the role
- Some administration work in a media setting and awareness of media files or asset management would be useful
Who this fits
You'll suit an entry-level operations role if you work methodically, stay accurate across a large workload, and can make sensible decisions independently. The work calls for someone reliable and team-oriented who remains composed under pressure, handles confidential content carefully, and can meet tight deadlines. This is a nine-month fixed-term role based in London, with two to three office days each week.
From the employer
Global Content Operations Team Assistant
Content Supply & Distribution
Global Content Operations
Workplace: London (Hybrid, 2-3 days in the office per week)
We have an exciting entry-level opportunity to join ITV as a Team Assistant supporting our Global Content Operations team based in London. Global Content Operations supports the ITV Studios Global Partnerships and Zoo 55 distribution business.
The Team Assistant provides an important function across the Operations team and is responsible for tracking the delivery of after-sales assets (Production paperwork, metadata and Marketing assets) into ITV Studios Global Partnerships (GP). All assets must meet the published GP Delivery Specifications, be uploaded to the correct system and be delivered by the agreed deadlines.
Key Responsibilities:
- Tracking of all after-sales assets, ensuring that internal and external Production teams have complied with all contractual delivery requirements.
- Accurately updating various ITV internal tracking tools.
- Be the super user, after training, for the ITV After Sales Asset Management System.
- Work with the Marketing Team to ensure that all required assets are available on ITV Studios website for customers to access.
- Assist Marketing with sourcing and delivering required assets for Marketing festivals and key events.
- Coordinate high-profile, confidential pre-transmission content, including watermarking restricted assets, scripts and video.
- Source programme images and collate editorial asset metadata to allow the fulfilment of content packages to all major VOD platforms.
- Research and locate archive after-sales assets for Content Fulfilment. When unavailable, commission scripts, synopsis and other metadata and images as required using a variety of tools and resources.
- Assist with the setting up of new suppliers in the ITV procurement system.
- Learn how to use the ITV work order management tool to assist the Content Fulfilment Team as required.
- Support the Content In Team, raising Production Numbers and being across video file delivery on occasion.
- Support the Localisation Team on commissions, inventory research, and requesting dubbing studio quotes.
- Support the team on reporting tasks as appropriate and admin support such as meeting room booking, some agenda creation and circulation.
- Explore small AI initiatives to help with the Assistant role and wider team tasks.
Skills you’ll need (minimum criteria)
- Excellent I.T. skills, confident at the prospect of interacting across a number of new systems simultaneously.
- Experience of Google Suite, including Gemini or other AI tools, and any reporting tools would be helpful.
- An awareness of asset management and media file formats for distribution would be immediately beneficial.
- Some administration experience in a media environment is preferable.
- Excellent administrative and organisational skills.
Other things we’re looking for (key criteria)
- Display a methodical approach with accurate attention to detail.
- Be able to quickly make logical decisions, work without supervision and assess and act on changing priorities across a large workload.
- A self-motivated, enthusiastic, highly organised and reliable person who thrives in a team environment.
- A patient individual who enjoys working through problems and finding solutions.
- The ability to remain calm under pressure is essential, often working to tight deadlines, escalating when necessary.
"Please note, on occasion we may receive a very large volume of applications, which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested."
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