Account Manager
Fa Exew Saasfaprod1 Open · verified Sep 24, 2026 At a glance
Mid-level Account Management role at Fa Exew Saasfaprod1. Burnaby · full-time · CA$45,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Reach customers engaging with the company to secure completed credit applications that become financing deals
- Call recent auction buyers and respond to their financing questions
- Explain the Financial Services offering, provide rate quotes, and arrange pre-approvals
- Walk customers through approval terms and close financing agreements
- Use customer-follow-up and reseller approaches to connect with end users
What you bring
- Build genuine customer relationships while pursuing new business
- Manage your time, handle multiple tasks, and work effectively with teammates
- Show potential to meet or surpass goals through presentation, strategy, negotiation, and closing skills
- Bring sales experience or transferable skills alongside a strong willingness to learn
- Additional languages, particularly French or Spanish, are an asset
Who this fits
You’ll suit a relationship-focused sales role where you can develop financing business, collaborate with teammates, and keep learning. The position is hybrid in Burnaby, Canada, within a global organization.
From the employer
YOU'LL LOVE WORKING HERE BECAUSE:
Our Account Managers are the front line of our business and are directly responsible for building strong customer relationships and facilitating over one billion dollars in customer transactions. As a global company there are endless opportunities for individuals with strong sales acumen to advance their careers – we’ve shown this consistently throughout our 60+ years in business.
We are committed to creating an inclusive environment where everyone has the support, mentorship, and opportunity to succeed.
Here’s how:
- Base salary + uncapped performance-based bonuses.
- Year 1 - We offer a base salary of $45,000 annually and uncapped monthly sales incentives for an OTE of $60-65 annually.
- Annual OTE consistently increases as book of business grows and targets are achieved.
- Comprehensive medical and dental benefits.
- RRSP and Employee Share Plan, both with company matching.
- Office amenities including full gym & changerooms, café, daycare facility (infant-toddler & preschool-kindergarten childcare)
- Ongoing training, mentorship, career development opportunities, and a tuition reimbursement program.
- A collaborative and supportive team environment
- Opportunities for career progression within a global organization
- Contacting customers who are interacting with Ritchie Bros. with the goal of obtaining a completed credit application that will lead to a financing transaction
- Making outbound calls to customers who have purchased equipment at a recent Ritchie Bros. auction
- Satisfying the needs of all financing inquiries from customers who interacting with Ritchie Bros. auction
- Marketing to and educating the customer on the Ritchie Bros. Financial Services product offering
- Establishing equipment financing pre-approvals for customers’ future purchases
- Providing rate quotation information to customer
- Closing customer on terms and conditions of approval
- Execute on the Follow the Customer strategy, where applicable
- Execute on the re-seller strategy to engage end user customers
- Driven to seek new business and have a natural ability at building authentic customer relationships.
- Excellent time management skills and the ability to multi-task
- Ability to collaborate and interact effectively within a team
- Sales experience is an asset; we also value transferable skills and a strong willingness to learn.
- Demonstrated ability or potential to meet or exceed goals.
- Additional languages are an asset, especially French or Spanish
- Strong presentation, strategic thinking, negotiation and closing skills.
- Strong work ethic without sacrificing your ability to have fun on the job
We encourage candidates from diverse background to apply, even if you don't meet every requirement.
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