ERP Sales Systems Manager (Oracle)
At a glance
Mid-level Revenue & Sales Operations role at Feeser's Food Distributors. Harrisburg · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Run Oracle Fusion Cloud modules covering orders, pricing, channel revenue, sales, and incentive compensation
- Keep online ordering, CRM, and other sales platforms operating while resolving configuration, data, and integration problems
- Lead quarterly release checks and user acceptance testing before approving sales-system changes
- Train sales and revenue users, then maintain job aids, procedures, release notes, and other documentation
- Set the sales-systems roadmap, rank enhancements, and pursue automation, usability, adoption, and performance improvements
What you bring
- Strong knowledge of order-to-cash and revenue workflows, plus enterprise sales-system administration and configuration
- You can investigate issues across configuration, data, integrations, and multiple connected systems
- You have used Agile methods, managed backlogs, and delivered work iteratively
- You communicate clearly, document carefully, and coordinate stakeholders across teams
Who this fits
This suits a hands-on systems owner who can manage Oracle sales capabilities, troubleshoot operational issues, and guide users through change. The role is based in Harrisburg and requires extended computer work plus communication with internal teams and external partners.
From the employer
DESCRIPTION OF EMPLOYER
Founded in 1901, Feeser’s, Inc. is a family owned and operated full-line foodservice distributor located in Harrisburg, PA servicing the Mid-Atlantic region. Feeser’s provides an expansive offering of dry, refrigerated, and frozen products to a diverse customer base comprised of restaurants, healthcare facilities, educational facilities, and other institutions.
The Opportunity
We’re looking for an ERP Sales Systems Manager who will own, optimize, and support the systems that drive sales, pricing, ordering, rebates, and revenue processes. This is a hands‑on role with real impact — you’ll be the primary owner of our Oracle Fusion Cloud sales ecosystem and related platforms.
What You’ll Do
System Ownership & Administration
Manage day‑to‑day operation of sales and revenue systems
Configure and maintain Oracle Fusion Cloud modules (Order Management, Pricing, Channel Revenue Management, Sales, Incentive Compensation)
Support online ordering, CRM, and other sales‑related platforms
Define and maintain business rules for order capture, pricing, rebates, commissions, and customer eligibility
Troubleshooting & Issue Resolution
Diagnose and resolve functional, data, and configuration issues
Address cross‑module and integration issues in partnership with the ERP Manager
Serve as the primary escalation point for sales‑system issues impacting operations or customers
Testing, Releases & Change Management
Lead quarterly ERP release testing for sales, pricing, ordering, rebates, and commissions
Lead user acceptance testing and approve changes before deployment
Coordinate defect resolution, enhancements, and configuration updates
Maintain documentation, test results, change history, and issue logs
Training & Enablement
Train sales and revenue users on system functionality and enhancements
Create and maintain training materials, job aids, and SOPs
Communicate release updates and prepare users for changes
Product Ownership & Continuous Improvement
Own the lifecycle of sales‑system capabilities
Prioritize enhancements based on user feedback and operational needs
Maintain and refine the product roadmap
Identify opportunities for automation, modernization, and improved usability
Monitor performance and address gaps or underperformance
Ensure ongoing adoption and optimization of delivered features
What You Bring
Required
Strong understanding of order‑to‑cash and revenue processes
Experience administering and configuring enterprise sales systems
Strong troubleshooting skills across configuration, data, and integrations
Ability to analyze issues spanning multiple systems
Experience with Agile practices, backlog management, and iterative delivery
Strong documentation, communication, and stakeholder‑coordination skills
Preferred
Bachelor’s degree in Business, Logistics, Information Systems, or related field
5+ years as a product owner or administrator of sales/revenue systems
Hands‑on experience with Oracle Fusion Order Management, Pricing, Sales, or Incentive Compensation
Oracle Fusion Cloud certifications (Sales, OM, Pricing, CRM, Incentive Comp)
Physical Requirements
Ability to remain seated and work at a computer for extended periods
Ability to communicate effectively with internal teams and external partners
Feeser's Food Distributors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All employment decisions are based on qualifications, merit, and business needs.
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