Key Account Manager
At a glance
Mid-level Account Management role at Ferrero. Shanghai.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build client plans around growth opportunities, country commercial policy, and each customer’s priorities
- Negotiate contracts with customers and coordinate promotional-plan execution
- Track client performance, pricing, credits, sales forecasts, and corrective commercial actions
- Apply negotiated promotions and conditions while monitoring customer sales results
- Align commercial budgets, cost forecasts, and volume plans with business objectives
What you bring
- A bachelor’s degree in economics, marketing, or a comparable field
- At least three years in a comparable account management position
- Fluent English and a record of delivering against sales targets
- Background in category, customer, and channel marketing
- Working knowledge of Excel, PowerPoint, and profit-and-loss management
Who this fits
You’ll suit this role if you can manage key customer relationships while turning performance analysis into pricing, promotional, and commercial actions. The work is based in Shanghai and involves close coordination with Trade Marketing, Category Management, and Finance.
From the employer
About the Role:
If you’re looking for a role with variety, this is it. As a Key Account Manager your main focus will be to drive sales development across a number of clients. You’ll work alongside the head of Accounts to build brilliant relationships with a breadth of clients define sales strategies, targets, programs, commercial initiatives and promotional policies.
Main Responsibilities:
CHANNEL MANAGEMENT
• Identifying growth drivers for clients and developing a client plan that combines the Country commercial policy with specific client drives of growth
• Directly interacting with clients and negotiating, preparing and presenting the contracts, and aligning on the implementation of the Country promotional plan
• Communicating all information regarding the customer channel strategy and activities, providing insights for the local development activities and support in problem solving
• Managing clients’ credits
• Conducting analysis on the client performance and designing and implementing solutions when needed (new initiatives, additional events, pricing, profit-mix, etc.)
ACTIVITY PLANNING AND MANAGING
• Managing the proper application of promotions and commercial conditions defined during the negotiations
• Observing own and competitor product pricing. Maintaining the key trade relationship in order to have a better knowledge of the marketplace
• Providing sales forecasts for the clients
• Monitoring customers’ sales performance
BUDGET MANAGEMENT
• Ensuring alignment between proper budget management and business objectives
• Proposing forecast of commercial and assigned structure costs, and sales volume budget
MAIN COLLABORATION WITH:
Trade Marketing, Category Management, Finance
About You:
• Min. Bachelor’s Degree in Economics or Marketing
• At least 3 years’ experience in similar roles
• Fluency in English
• Proven sales experience with a track record of hitting targets
• Experience in category, customer and channel marketing
• Knowledge of commercial and office software (e.g. Excel, PowerPoint)
• Knowledge of the P&L
Our Benefits & Perks:
Careers with caring built in - discover our benefits here.
About Ferrero:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.
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