Intern, Internal Communications

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.

Job Description:

At Fluence's Global Innovation Center (GIC), we're building stronger connections across teams, functions, and geographies to accelerate innovation and deliver greater impact for our customers.

We're looking for an AI-native Community Builder, Story Miner, and Content Creator who is excited about uncovering stories, connecting people, and bringing complex initiatives to life through compelling communications.

This role will support two strategic internal communications initiatives:

• Synergy Circle – a community-driven platform focused on cross-functional collaboration and integration.
• The GIC Integration Blog – a biweekly storytelling platform that highlights how teams across Fluence are working together to solve challenges, improve processes, and drive business outcomes.

The intern will work closely with leaders across Engineering, Supply Chain, Services, Enterprise Operations, Digital, HR, Finance, and other functions to identify stories, create content, and sustain engagement across the GIC.

What You'll Do

Community Building & Engagement

• Support the planning and execution of Synergy Circle activities and engagement programs.
• Help foster connections across teams by identifying collaboration stories, emerging themes, and innovative ideas.
• Coordinate with stakeholders to collect updates, success stories, lessons learned, and areas where teams seek support from the broader organization.
• Maintain a pipeline of integration stories and community-driven content opportunities.

Story Mining & Editorial Development

• Attend leadership forums, community sessions, workshops, and employee events to identify stories worth amplifying.
• Conduct interviews with employees and leaders across functions.
• Translate complex business initiatives into engaging, easy-to-understand narratives.
• Develop story concepts, articles, spotlight features, and community updates.
• Build and manage an editorial calendar for recurring content.

GIC Integration Blog Ownership

• Coordinate and execute Fluence GIC's biweekly Integration Blog (within GIC’s Sharepoint).
• Source story ideas from across the business.
• Draft, edit, and publish content in partnership with stakeholders.
• Ensure content represents diverse functions, perspectives, and integration journeys.
• Help establish the blog as an engaging knowledge-sharing platform for employees.

AI-Powered Content Creation

• Use Microsoft Copilot and other approved AI tools to accelerate:
  • Research
  • Story development
  • Article drafting
  • Meeting summaries
  • Blog creation
  • Newsletter content
  • Content analytics
• Experiment with new AI-enabled approaches to internal communications and employee engagement.
• Help identify best practices that improve communication efficiency and effectiveness.

Analytics & Continuous Improvement

• Track content performance and employee engagement metrics.
• Monitor readership of blogs, SharePoint stories, and communication campaigns.
• Generate insights and recommendations to improve future content and community participation.
• Support reporting for communication and engagement initiatives.

Who We're Looking For

Required

• Final-year undergraduate or postgraduate student in one of the below streams or graduated in 2025:
  • Marketing (MBA)
  • Communications
  • Journalism
  • Liberal Arts
  • Business
  • Engineering (with strong communication skills)
• Outstanding written and verbal communication skills.
• Strong curiosity and willingness to learn.
• Ability to work independently and manage multiple priorities.
• Comfortable interacting with employees and leaders across different business functions.

Preferred

• Hands-on experience using AI tools such as Microsoft Copilot, ChatGPT, Claude, Gemini, or similar.
• Experience running newsletters, blog, student publication, podcast, LinkedIn page, community, or content platform.
• Familiarity with Microsoft 365 tools, especially SharePoint.
• Basic understanding of content analytics and employee engagement.

What Success Looks Like

By the end of the internship, you will have:

• Helped establish and grow the Synergy Circle community.
• Published a sustained series of Integration Blog stories.
• Built relationships across multiple functions within the GIC.
• Demonstrated how AI can improve content creation and employee engagement.
• Created meaningful visibility for collaboration, innovation, and integration efforts across Fluence.

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.