Senior Account Manager
At a glance
Senior Account Management role at Freelance Latin America. Remote, Mexico · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Act as the main contact for several client accounts spanning different industries
- Lead reviews, planning meetings, presentations, and regular conversations about account priorities
- Coordinate specialists so campaigns and projects arrive on time and match client expectations
- Track results across paid media, SEO, creative, web, and other digital initiatives
- Create account expansion plans, surface upsell opportunities, and address delivery risks early
What you bring
- At least five years in client-facing work at a digital or performance marketing agency
- A track record of handling multiple mid-to-large accounts at the same time
- Working knowledge of Google Ads, DV360, paid social, SEO, creative testing, and marketing automation
- Experience guiding web projects and improving landing pages, plus strong written and verbal communication
- Proficiency with Google Workspace, Microsoft Office, CRM systems, and Monday.com, Asana, or HubSpot
Who this fits
This role suits a senior account manager who can turn campaign results into client discussions, organize specialists, and make decisions quickly. You will work remotely from Mexico on a Monday-to-Friday schedule aligned with Bogotá and Lima time. Consistent availability during the client’s set hours is expected, along with participation in training and adherence to client workflows and performance goals.
From the employer
We are seeking an experienced Senior Account Manager to join a fast-growing, U.S.-based digital marketing organization. In this client-facing role, you will own strategic relationships, guide cross-functional teams, and ensure exceptional delivery across multiple client accounts. If you thrive in a fast-paced agency environment and enjoy turning marketing performance into meaningful business conversations, we'd love to hear from you.
Duties / Task to perform
- Serve as the primary point of contact for a portfolio of client accounts across multiple industries.
- Build and maintain trusted relationships with client stakeholders and internal teams.
- Lead performance reviews, strategic planning sessions, and client presentations.
- Manage day-to-day account communications and operational priorities.
- Coordinate internal specialists to ensure projects are delivered on time and meet client expectations.
- Monitor campaign performance across paid media, SEO, creative, web development, and digital marketing initiatives.
- Identify risks early and collaborate with delivery teams to implement effective solutions.
- Maintain accurate project documentation and account records using project management tools.
- Develop strategic account growth plans and review business opportunities with clients regularly.
- Identify opportunities for upselling and expanding client services to support long-term business growth.
- Represent the organization professionally in every client interaction.
Requirements
- 5+ years of experience in a client-facing role within a digital marketing or performance marketing agency.
- Proven experience managing multiple mid-to-large client accounts simultaneously.
- Strong understanding of Google Ads (Search, Display, Performance Max), Programmatic advertising (DV360), Paid Social (Meta, LinkedIn, etc.), SEO strategies.
- Perform creative development and basic marketing automation.
- Experience advising on web development and landing page optimization projects.
- Outstanding verbal and written communication skills.
- Strong strategic thinking and analytical abilities.
- Excellent organizational and project management skills.
- Ability to make sound decisions in a fast-paced environment.
- Collaborative mindset with a proactive, solution-oriented approach.
- Proficiency with Google Workspace, Microsoft Office, CRM platforms, and project management tools such as Monday.com, Asana, or HubSpot.
- Experience with performance creative strategy and creative testing frameworks.
- Familiarity with marketing automation platforms such as Klaviyo, HubSpot, or Mailchimp.
- Experience supporting clients in highly competitive or regulated industries such as e-commerce, legal services, or consumer products.
Schedule: Monday through Friday, 9:00 AM – 5:00 PM (GMT -5:00, Bogotá, Lima)
Benefits
- Fully remote work environment
- Stable, long-term collaboration
- Clear scope of responsibilities and structured workflows
- Training and onboarding support
- Opportunity to work with international teams
- Exposure to modern tools and professional processes
- Supportive and collaborative work culture
- Opportunity for skill development and career growth
📌 Before You Apply, Please Read:
At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:
⏰ These are professional roles with set schedules defined by the client.
Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.
🤝 You will be part of the client’s team.
You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.
📈 KPIs and goals matter.
Your performance will be measured to ensure alignment with client expectations and project objectives.
🧑🏫 Training may be required.
You might need to complete training to fully understand your role, tools, and client processes.
🎯 Commitment and responsibility are essential.
We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.
🚀 Ready to grow your career with us?
Apply only if you are ready to commit, learn, and take ownership of your role.
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