Lead Account Executive (Spanish speaking)
At a glance
Senior Account Executive role at Freshworks. Paris · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow assigned accounts through upsells, cross-sells, renewals, and revenue performance
- Guide complex enterprise deals from first engagement through close and partnership development
- Build executive trust by linking Freshworks capabilities to important business outcomes
- Create pipeline through prospecting, while keeping forecasts accurate and execution consistent
- Work across teams to find expansion opportunities, improve retention, and support customer success
What you bring
- At least five years in SaaS or solution sales, account management, or another customer-facing role
- Native-level Spanish proficiency is required for this Spanish-market position
- Demonstrated success with enterprise customers, senior leaders, and revenue goals
- A consultative communication style with strong presentations, careful listening, and thoughtful questioning
Who this fits
This role suits a senior enterprise seller who can manage strategic accounts and complex sales cycles in the Spanish market. You will work onsite in Paris and travel when needed for in-person customer relationships. ITSM knowledge would be useful, and the role emphasizes collaboration, adaptability, and long-term customer value.
From the employer
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.
Fresh vision. Real impact. Come build it with us.
As an Enterprise Account Executive, you’ll work with some of our most valued customers, helping them grow with Freshworks while building long-term, trusted partnerships. This role will focus on our Spanish market.
What you’ll do:
- Engage, discover & drive results: Grow key accounts through upsell, cross-sell, and renewals, consistently surpassing revenue goals while delivering meaningful impact for customers.
- Articulate Value: Build trust with executives by addressing critical challenges and positioning Freshworks as a partner that drives measurable business results.
- Execute the Sales Process: Lead complex sales cycles end-to-end, securing strategic wins and fostering long-term partnerships.
- Learn & collaborate: Champion collaboration across teams to uncover opportunities, strengthen retention, and expand customer success.
- Hunt & Prospect: Build a strong, future-ready pipeline with accurate forecasting and consistent execution. Travel, as required, to connect in person, foster relationships, and represent Freshworks with purpose.
- Experience that counts: 5+ years of experience in SaaS or solution-based sales, account management, or customer-facing roles with a track record of success in an aligned territory.
- Strategic mindset: Curiosity, collaboration, adaptability; you’re open to learning and comfortable navigating change.
- Consultative approach: experience working with enterprise customers, including senior leaders, exceeding goals, with a focus on long-term value creation.
- Strong communicator: you are a relationship builder, with great presentation skills. You listen deeply, ask thoughtful questions, and connect product capabilities to business needs.Native level proficiency in spanish is a must
- Domain knowledge: ITSM solutions is a plus.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
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