Presales Manager, Security / Networking Onsite, Petaling Jaya
At a glance
Mid-level Solutions & Sales Engineering role at Fuku. Kuala Lumpur · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Run presales from needs discovery through solution design and proposal creation for security and networking work
- Advise customers on business challenges and technical requirements, then shape solutions around their needs
- Lead technical briefings, product demonstrations, and proof-of-concept sessions for prospective customers
- Build RFP, RFI, and tender responses with detailed technical documents and solution architectures
- Guide post-sales handoffs, develop stakeholder relationships, and coach junior presales team members
What you bring
- A computer science, information technology, engineering, or related bachelor’s degree is required
- At least five years selling security and networking solutions in presales, preferably in IT or cybersecurity
- Hands-on knowledge of firewalls, IDS/IPS, endpoint protection, SIEM, routing, switching, VPN, and SD-WAN
- A record of producing and presenting successful proposals and technical solutions to technical and non-technical audiences
- Fluent English, with Bahasa Malaysia helpful, plus strong analytical and problem-solving ability
Who this fits
This suits a presales manager who can translate cybersecurity and networking requirements into customer-ready designs, presentations, and proposals. You will work onsite in Petaling Jaya and travel for client meetings as needed. The role includes mentoring junior presales staff and coordinating with sales, technical, and product teams.
From the employer
About the company:
Our Client is a leading provider of advanced security and networking solutions, serving clients across various industries in Malaysia and the region. With a strong commitment to innovation, the company delivers cutting-edge products and services that protect organizations from evolving cyber threats and optimize network performance. Our team of experts collaborates closely with clients to design, implement, and support robust security and networking infrastructures, ensuring business continuity and compliance with industry standards.
Job responsibilities:
- Lead and manage the presales process for security and networking solutions, including requirement gathering, solution design, and proposal development.
- Engage with clients to understand their business needs, technical requirements, and pain points, providing expert advice and tailored solutions.
- Prepare and deliver technical presentations, demonstrations, and proof-of-concept sessions to prospective customers.
- Collaborate with sales, technical, and product teams to develop winning strategies and ensure alignment with customer expectations.
- Respond to RFPs, RFIs, and tenders by creating comprehensive technical documentation and solution architectures.
- Maintain up-to-date knowledge of industry trends, emerging technologies, and competitor offerings in cybersecurity and networking.
- Support post-sales transition by providing technical guidance and ensuring smooth handover to implementation teams.
- Build and nurture relationships with key stakeholders, including customers, partners, and vendors.
- Conduct market research and contribute to product development and enhancement initiatives.
- Train and mentor junior presales staff, fostering a culture of continuous learning and excellence.
Job requirements:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
- Minimum 5 years of presales experience in security and networking solutions, preferably within the IT or cybersecurity industry.
- Strong technical expertise in cybersecurity technologies (firewalls, IDS/IPS, endpoint protection, SIEM, etc.) and networking (routing, switching, VPN, SD-WAN, etc.).
- Excellent communication, presentation, and interpersonal skills, with the ability to engage both technical and non-technical audiences.
- Proven track record of developing and delivering successful proposals and technical solutions.
- Ability to work independently and collaboratively in a fast-paced, client-focused environment.
- Relevant industry certifications (e.g., CCNP, CISSP, CEH, Fortinet, Palo Alto, Cisco, etc.) are highly desirable.
- Strong analytical and problem-solving skills.
- Fluent in English; proficiency in Bahasa Malaysia is an advantage.
- Willingness to work onsite in Petaling Jaya and travel as required for client meetings.
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