Communications Lead
At a glance
Senior Communications role at Grab. HCMC · full-time.
Pay not stated Communications Lead salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Build and run communications plans that strengthen Grab’s public standing and support growth in Vietnam
- Guide messaging for corporate moves, partnerships, and regulatory advocacy projects
- Advise senior business leaders on public announcements and internal policy changes
- Anticipate regulatory issues, coordinate crisis responses, and manage media and KOL relationships
- Lead Vietnam communications staff, develop their careers, and use PR data to shape planning
What you bring
- Bring twelve to fifteen years across reputation, policy, crisis, media, integrated communications, and data storytelling
- Show team leadership and experience aligning senior business leaders with cross-functional stakeholders in unclear situations
- Write exceptionally well in Vietnamese and English, with strong project management and a results focus
- Work independently and comfortably in a hands-on, fast-moving, high-growth setting
Who this fits
This role suits a senior communications practitioner who understands Vietnam’s media and regulatory environment and can build influential relationships. You’ll lead communications team members in Vietnam while working with senior business, marketing, and public affairs stakeholders. The position is based onsite in HCMC and focuses on Grab’s reputation, policy communications, and public perception in Vietnam.
From the employer
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Get to know our team:
The Communications team is responsible for telling the Grab story around the world. It will drive Grab’s growth by promoting and protecting its brand and reputation, ensuring its position as the leading online-to-offline mobile platform in Southeast Asia.
Whether it's speaking to media and online influencers, industry commentators, thought leaders or the wider community, the Communications team is the voice of Grab.
Get to know the role:
The Vietnam Communications Lead is passionate about Grab’s mission and will manage the company’s perception among the government stakeholders and the public in Vietnam. The role spans corporate and policy communications, and you will have experience developing communications strategies that are at the intersection of local regulatory policies, community issues, and the company’s business goals.
We are looking for someone who has a proven track record of working with senior country stakeholders from business, marketing and public affairs teams to create and execute creative, integrated campaigns, while leveraging our positive impact to develop the Grab story in Vietnam.
You will have a strong understanding of the media landscape in Vietnam and will build and maintain relationships with key contacts pivotal for the business. Experience with managing crises and issues is advantageous.
The Critical Tasks You Will Perform
Develop and execute integrated comms plans to gain public influence, position Grab as a Vietnam’s leading super app, and to grow Grab’s core businesses
Lead comms for projects that span corporate actions, business partnerships, and regulatory advocacy
Provide strategic communications counsel to senior internal business leaders on announcements and internal policy changes
Understand the regulatory landscape, and pre-empt and manage the response to issues or crisis
Manage media and KOL programme, and build and maintain strong working relationships with them
Lead the communications team members in Vietnam to ensure the team achieves OKRs and manage their career development
Analyse metrics to determine the output and value of PR results and use the data as a critical planning tool
What Essential Skills You Will Need
12-15 years experience: Corporate reputation management, policy communications, crisis management, media relations, integrated communications, data storytelling
Experience managing teams and diverse cross-functional stakeholder relations, including senior business leaders, in ambiguous environments
Self-starter who is motivated by hands-on, challenging work, and comfortable in a fast-paced, high-growth environment
Excellent writing in Vietnamese and English, strong project management, and result-oriented
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
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