Communications Senior Manager (Product)
At a glance
Senior Communications role at Grab. Petaling Jaya · full-time.
Pay not stated Communications Manager salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Shape Grab’s corporate brand narrative and build regional communications programmes for its technology and products
- Run media and influencer events across Southeast Asia while supporting country PR teams with local announcements
- Lead executive thought leadership, regional media relationships, issue response, and external communications reviews
- Create multi-format content for owned channels and track PR performance against budgets and business needs
What you bring
- You hold a bachelor’s degree in any field and bring corporate reputation, media relations, and issues management experience
- You have internet-sector or agency experience, along with at least ten years of overall experience
- You have worked on a regional or global team in a fast-growing company
- You write strongly, handle data and ambiguity, think critically, and take initiative
Who this fits
This role suits an independent communications contributor who can collaborate with many stakeholders while owning regional programmes. You’ll report to the Head of Corporate Communications and work across Southeast Asia. The position is fully onsite at the Petaling Jaya office.
From the employer
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Get to Know the Team
The Communications team tells the Grab story around the world. It supports Grab's growth by fostering a trusted brand and reputation, and showcases Grab's values and leadership in Southeast Asia.
Whether it's speaking to media and online influencers, industry commentators, thought leaders or the wider community, the Communications team is the voice of Grab.
Get to Know the Role
This is a unique opportunity to help shape a high‐growth company operating in a fast‐paced and dynamic global industry.
As Communications Manager / Senior Manager (Product), you will work with multiple stakeholders - and are highly collaborative while retaining a strong sense of ownership. You are an independent thinker and problem solver, able to make sense of ambiguity.
You love to tell stories, whether to media, on social or other channels. You are proactive in reaching out to find stories, shape a clear and compelling narrative for Grab, and lead the development and execution of creative, impactful communication strategies across Southeast Asia.
You should have a strong track record of developing and executing programmes from the ground up, with proven results. You are comfortable with data and able to translate it into interesting insights for external audiences. You are strong in writing, critical thinking, and can think ahead and anticipate issues.
You will be an individual contributor, reporting to the Head of Corporate Communications. It is a fully onsite role at our Petaling Jaya office.
The Critical Tasks You Will Perform
- Contribute to shaping Grab's corporate brand and equity story
- Develop and implement a regional communications programme that showcases Grab tech and product, including organising regional media and influencer events, and enabling country PR teams to drive local announcements for Grab corporate, tech and product updates
- Manage thought leadership programmes for Grab executives
- Build and maintain strong regional media relationships
- Handle issues management
- Oversee the review process for external communications and create multi-format content development for owned channels
- Track PR outcomes according to budget and business requirements
What Essential Skills You Will Need
- Bachelor's degree (no preference in field)
- Required: Corporate reputation management, media relations, issues management
- Good-to-have: Integrated communications
- Internet sector and agency experience; 10+ years experience
- Experience working in a regional or global team in a fast-growth company
- Hands-on, proactive and self-driver
- A creative flair and curiosity to push new ideas!
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
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