Account Manager
At a glance
Mid-level Account Management role at Guillevin (NOR). Saint-Laurent.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Triage customer requests from email, phone, and online sales, then resolve each situation appropriately
- Follow up on open needs and share customer feedback about pricing, products, and service with key personnel
- Grow existing accounts by recommending substitute and complementary products
- Meet customers face to face and negotiate special pricing or terms when needed
- Stay current on product ranges and the systems used to support customers
What you bring
- Previous experience selling to business customers
- A customer-focused approach that consistently puts satisfaction behind your decisions
- Reliability, resourcefulness, resilience, and a demonstrated ability to solve problems
Who this fits
You’ll suit a customer-facing account role built around a known customer base, sales growth, and practical problem solving. The job is based in Saint-Laurent, Quebec, with a daytime Monday-to-Friday schedule.
From the employer
Statut / Status:
Regular,
Emplacement / Location:
Saint-Laurent, Quebec
Description du poste / Job Description
Interested?
Daytime schedule: Monday to Friday.
Known customer base, reliable and high-quality products.
Opportunity for advancement.
Do you have what we’re looking for?
Experience in B2B sales.
“People” person who puts customer satisfaction at the centre of every decision.
Reliable, resourceful and committed.
Very resilient and good at finding solutions.
Here’s a typical day:
Manage and prioritize customer requests coming through various channels (email, phone and online sales).
Respond to customer needs and find appropriate solutions, based on the circumstances. Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.).
Maximize sales to customers; suggest alternative and complementary products.
Engage with customers in face to face meetings.
Maintain skills and knowledge of product lines and systems used.
May be required to negotiate special prices and terms with customers
Pourquoi se joindre à nous
On est un acteur majeur, engagé dans la transformation énergétique au Canada. On offre un environnement de travail convivial, de l’autonomie et du pouvoir décisionnel.
On se distingue par notre :
Partage annuel des profits offert à tous qui s’ajoute à notre rémunération concurrentielle : récompenser les victoires fait partie de notre culture.
Solide réseau national permettant de réelles possibilités de grandir: nos gens font la différence.
Parmi nos avantages :
Programme d’assurances collectives flexible et complet qui s’adaptent aux besoins de chacun.
Ressources santé disponibles 24/7: télémédecine et programme d’aide aux employés (PAE).
REER collectif avec contribution de l’employeur et CELI.
Programme de bourses d’études postsecondaires pour les enfants
Lieux de travail munis de bornes de recharge.
Programme de reconnaissance des années de service.
Joins la grande famille Noramco : un groupe en plein essor. Viens faire la différence et y faire carrière.
Notre processus de recrutement assure l’égalité et la diversité. Prends note que seuls les candidats retenus seront contactés.
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What’s in it for you
We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities.
What sets us apart is our:
Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
A strong national network offering real opportunities to grow: our people make the difference.
Among our benefits:
Flexible group insurance plan customizable to your needs.
Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
Group RRSP with employer contribution and TFSA.
Postsecondary Scholarship Program for our employee’s children.
Charging terminals available at our facilities.
Years of Service Recognition Program.
Come build your career with us, a growing network where our people make it happen!
Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.
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