Sales - Key Account Customers
At a glance
Mid-level Account Management role at Home Page. Poland.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Handle customer questions about pricing, lead times, and technical specifications
- Prepare, chase, and track commercial proposals and quotations
- Take orders through the complete order-to-cash cycle, coordinating production and delivery
- Keep customer communication regular while addressing disputes or contract inconsistencies
- Maintain CRM records and produce sales updates for your assigned sector
What you bring
- At least three years of experience in a sales position
- Working knowledge of SAP
- Fluent English for customer and internal communication
- Careful, accountable working habits with strong communication skills
Who this fits
This role suits a mid-level sales professional who can manage customer accounts precisely from quotation through delivery. You will work across internal teams and maintain regular customer contact. French would be an advantage, and familiarity with Sidonie is a plus.
From the employer
As a Sales - Key Account Customers professional, you will manage customer requests, contracts, quotations, and orders throughout the entire order-to-cash process. You will coordinate closely with internal teams to ensure smooth production and delivery, maintain strong customer relationships, and proactively resolve any issues or discrepancies. You will also monitor contracts, keep CRM tools up to date, and provide accurate sales reporting for your assigned sector.
Daily Operations:
- Contract monitoring
- Handle customer inquiries regarding pricing, lead times, and technical specifications
- Prepare, follow up on, and track commercial offers and quotes
- Process orders and manage full order-to-cash tracking
- Coordinate with internal teams to secure production and delivery schedules
- Maintain seamless and regular communication with customers
- Anticipate and proactively resolve disputes or contract discrepancies
- Update tracking tools (CRM) and provide sales reporting for your sector
Qualifications:
- You have at least 3 years’ experience in a sales role
- Strong communication skills
- Ability to work with precision
- Motivated to learn new things
- Responsible
- Knowledge of SAP
- Knowledge of Sidonie is a plus
- You are fluent in English, knowledge of French is an advantage
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