Commercial Lines Account Manager
At a glance
Mid-level Account Management role at Hubinternational. 2 Locations · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage assigned commercial property and casualty accounts, keeping client communication proactive and retention strong
- Lead expiration tracking, renewals, and renewal marketing while shaping strategy for each assigned account
- Review coverage, risk, bids, and contracts, including construction-client specifications and requested contract work
- Support new-business proposals by assessing risks, coordinating with underwriters, and identifying suitable carrier options
- Process policy applications, billing, correspondence, claims follow-up, and questions from clients, carriers, and colleagues
What you bring
- At least four years in an independent commercial-lines agency or comparable commercial insurance work
- A high school diploma or equivalent, plus state licensing or the ability to secure Ohio licensure within the first 90 days
- Working knowledge of commercial insurance products and Microsoft Office, with Applied Epic familiarity preferred
- Commercial construction account experience is strongly preferred
Who this fits
You’ll suit a client-facing account management role centered on commercial property and casualty coverage, renewals, risk reviews, and service resolution. The position is hybrid in the United States and includes up to 25% travel. A college degree and professional designations are preferred, while the required education is a high school diploma or equivalent.
From the employer
POSITION SUMMARY:
HUB Heartland is seeking to add an Account Manager to their Commercial Lines team! The Account Manager will manage assigned commercial lines property & casualty accounts to ensure profitability and a high level of retention. They will develop and maintain proactive communications with clients and HUB associates (including producers, a support team of Client Specialists, and claims & administrative professionals) with a focus on excellent customer service and teamwork.
ABOUT HUB INTERNATIONAL:
HUB International is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 21,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop and maintain relationships with assigned clients, serving as primary contact for all insurance questions and policy changes
Attend and participate in carrier and client meetings
Take primary responsibility for policy expiration management and client renewal processes
Owns the renewal marketing process and develops marketing strategy for assigned renewal business
Performs periodic coverage and risk reviews to ensure the adequacy of every clients’ insurance program, as well as contract reviews as requested by clients
Review bid specifications and complete contract reviews for construction clients
Support Advisors through marketing new prospective clients, communicating with carrier underwriters on the risk profile, determining where the best fit for the prospective client is and providing proposals
Complete policy application details for newly bound policies into Epic
Handle communications and correspondences from HUB associates, clients and carriers and work diligently to answer questions or resolve issues
Agency billing including new business, renewal, and endorsement invoicing
Assist with claim reporting and follow up as needed
Support and adhere to agency goals and objectives
Perform all other duties as assigned by Commercial Lines Manager
REQUIREMENTS:
Four years progressively responsible experience in an independent commercial lines insurance agency required OR similar years of related work experience dealing directly with commercial insurance coverages
Prior experience managing client accounts in the commercial construction space is highly desired
Possess state insurance licensure as required by the Ohio State Department of Insurance to provide risk management consulting or risk transfer solutions as necessary in the state of Ohio OR be willing/able to obtain required licensure within the first 90 days of employment
Professional designations such as CISR, MLIS, CRIS, CIC, ARM, CRM, and CPCU are preferred
College degree preferred. High school diploma or equivalent is required
Knowledge of commercial insurance and products
Strong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)
Existing knowledge of Applied Epic is preferred
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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