Business Development Specialist
At a glance
Mid-level Business Development role at HungryPanda. Sydney · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Research competitors and find Chinese and Asian restaurants with potential to generate orders
- Negotiate directly with merchants, secure cooperation, and handle information collection and product training
- Visit merchants regularly, replace platform materials, and operate merchant accounts in the platform backend
- Resolve merchant issues and emergencies, then tailor recommendations to each merchant’s needs
- Work with marketing, delivery, and other teams to grow merchant transactions and order volume
What you bring
- You must be able to speak Mandarin for merchant-facing work
- You provide strong customer service through written, phone, and face-to-face channels
- You communicate clearly, adjust your style for different audiences, and write carefully
- You apply commercial judgment in practical situations; related experience of at least one year is preferred
Who this fits
This role suits someone who can build merchant relationships in person, negotiate cooperation, and handle operational problems directly. You’ll work in Sydney and regularly visit merchants, with Mandarin required for the role.
From the employer
【Candidates Must be able to speak Mandarin】
Key Responsibility:
Conduct market research and analysis of competitors based on the market environment, and constantly explore Chinese and Asian restaurants with order potential.
Independently conduct business negotiations and reach cooperation with merchants, be responsible for information collection, product training, and platform background operation.
Regular merchant visits, apply for and timely layout/replace merchant materials for merchants.
Understand the real problems of merchants, and propose solutions and suggestions according to the different needs of merchants.
Actively solve the problems and emergencies encountered by merchants in their daily operations.
According to the needs of merchants and data indicators, through collaboration with colleagues in the marketing department, delivery department, and other departments, promote the increase of merchant transaction volume and order numbers
Manage and maintain a healthy and stable strategic partnership between merchants and the platform, optimize merchant experience, and achieve win-win cooperation between both partiesOther duties and responsibilities as required by management.
Requirements:
Customer service focused: committed to providing exceptional customer service across all channels – written, phone, and face to face
Communication: the ability to communicate clearly and concisely, varying communication styles depending upon the audience
Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally
Commerciality: the ability to apply knowledge in a practical, commercial manner
Preferred to have at least 1 year of related experience
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