Account Manager - LATAM
At a glance
Mid-level Account Management role at Huzzle. Remote, Mexico · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Guide a client portfolio from initial setup through ongoing success, adoption, and platform value
- Build relationships through proactive check-ins, business reviews, and solution-focused support
- Use CRM and analytics data to track client engagement and health
- Spot expansion opportunities, support renewals with sales, and share customer insights internally
- Resolve escalations while educating users on practices that improve platform results
What you bring
- At least two years in Account Management or Customer Success
- Fluent English at C1 or C2 level, with strong written and spoken communication
- Experience managing client relationships across different time zones and cultures
- Hands-on familiarity with CRM and project management tools, including HubSpot, Salesforce, Asana, or ClickUp
- Background in lead generation, outbound sales, appointment setting, or client-facing strategy
Who this fits
This role suits a self-directed, responsive professional who can manage several priorities in a remote setting and solve client problems quickly. You will work as an independent contractor in a full-time, fully remote role based in Mexico, collaborating across time zones and cultures. Experience leading small teams or coordinating cross-functional work is also relevant.
From the employer
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
We are looking for an Account Manager to serve serve as the strategic partner and trusted advisor for a portfolio of clients. You will be responsible for ensuring their success using the company’s platform, driving adoption, and identifying growth opportunities. This role requires strong English fluency, a customer-first mindset, and the ability to collaborate cross-functionally.
Key Responsibilities
- Manage a portfolio of clients, guiding them from onboarding through long-term success
- Build strong relationships through proactive check-ins, QBRs, and solution-driven support
- Monitor client health and engagement using CRM and analytics tools
- Identify upsell opportunities and partner with sales for renewals and expansions
- Act as the voice of the customer—sharing insights with product and support teams
- Educate users on best practices to maximize platform value and ROI
- Handle escalations and troubleshoot client issues with speed and professionalism
Requirements
- Fluent English (C1/C2)—strong written and verbal communication is essential.
- 3+ years of experience in lead generation, outbound sales, or appointment setting.
- 1+ year of client-facing experience, managing communications and strategy.
- Proven ability to thrive in fast-paced startup environments with multiple priorities.
- Experience leading small teams or managing cross-functional collaboration.
- Familiarity with CRMs (preferably HubSpot) and data-driven reporting.
- A creative problem-solver who enjoys experimenting with outreach strategies to achieve results.
- Minimum 2 years of experience in Account Management or Customer Success
- Fluent English communication skills—both verbal and written (C1+ level)
- Proven ability to manage client relationships across time zones and cultures
- Tech-savvy with CRM tools (e.g. HubSpot, Salesforce) and project management platforms (e.g. Asana, ClickUp)
- Excellent problem-solving, presentation, and stakeholder management skills
- Self-motivated, detail-oriented, and highly responsive in remote settings
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
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