Key Account Manager - Star Accounts (West)
At a glance
Mid-level Account Management role at IFF. Mumbai · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build West India account plans, maintain a healthy project pipeline, and shape customer strategies
- Run customer marketing campaigns while supporting revenue and gross-margin targets
- Grow relationships with senior leaders at existing and prospective customers
- Manage flavor projects in Salesforce and keep records current throughout delivery
- Track industry shifts, competitors, major players, market opportunities, and customer feedback
What you bring
- A bachelor’s or master’s degree in food science, food technology, business management, marketing, or a comparable field
- Three to five years of sales or commercial work in flavors, food ingredients, or food and beverage
- Background in customer engagement and key account management
- Commercial and technical understanding of flavors, their applications, market conditions, and consumer needs
- Project management and business development experience with cross-functional teams
Who this fits
You’ll suit a commercially minded account manager who can combine flavor knowledge with customer leadership, project ownership, and independent time management. The role is based in Mumbai on a hybrid arrangement and covers West India. Extensive travel is required.
From the employer
Job Summary
Are you passionate about innovation that transforms everyday products into extraordinary experiences?IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.
The role is based in Mumbai, India (Hybrid role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Where You’ll Make a Difference
Partner with key internal stakeholders to align and implement strategic industry plan initiatives and product offering.
Support strategic goals by implementing business plan to achieve and exceed target revenue and gross margin.
Run various marketing campaigns with key customers in West India.
Cultivate and develop relationships with top management of targeted existing and potential customers to promote IFF as the preferred supplier.
Effectively manage projects in Salesforce and update them on a periodic basis.
Ensure timely and successful delivery of flavor solutions and services according to customer needs and requirements.
Develop comprehensive account plans that outline customer strategies while managing a strong project pipeline.
Monitor industry trends, market potentials, top market player movements, competitive intelligence and feedback to the team.
What Makes You the Right Fit
Bachelor or Master's degree (or equivalent) in Food Science, Food Technology, Business Management, Marketing etc.
Minimum 3-5 years of sales or commercial experience in Flavors, Food ingredients or Food & Beverage industry.
Experience with customers engagement and key account management.
Good commercial and technical acumen related to flavors, their end use along with an understanding of market dynamics and consumer needs.
Strong project management skills and driving business development with a cross functional team.
Strong interpersonal skills, networking ability and team player.
Proactive and independent. Proven ability to work and manage time and priorities un-supervised.
Effective listening, verbal and written communication, and presentation skills.
Willing to travel extensively.
How Would You Stand Out?
Knowledge of the Food Ingredients business is preferred.
Demonstrated “can do” attitude, positive approach to problem solving.
Ablility to work independently and demonstrates respect for people.
Why Choose Us?
Multinational and supporting environment
Health insurance
Training opportunities
Learning and development programs
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
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