Supervisor, Sales Operations
At a glance
Mid-level Revenue & Sales Operations role at Ingrammicro. Taguig City · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build sales-process plans covering lead creation, lead handling, account prioritization, deal closing and pipeline oversight
- Improve sales programs and workflows, then put the resulting changes into operation
- Run sales automation, supporting tools and reporting programs for operational visibility
- Maintain incentive-plan details and sales-activity information tied to performance measures
- Guide support employees through daily objectives, procedures and escalated operational issues
What you bring
- A high school diploma or equivalent experience is required for the role
- Bring at least five years of functional experience, including three years in the specific area
- Have at least one year leading employees or teams in an operational setting
- A four-year college degree is strongly preferred, though it is not required
Who this fits
This role suits someone who can supervise support-level employees while handling sales-process operations and escalations. You’ll work in Taguig City, Philippines, with day-to-day objectives, established schedules and deliverables, and moderate oversight.
From the employer
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
Position Summary:
- Responsible for developing sales process strategy.
- Evaluates and implements improvements to sales programs and processes including; leads creation, leads management, account management and prioritization, closing strategies, pipeline management, etc.
- Manages sales automation, tools and reporting programs.
- Maintains sales incentive compensation plans and information of sales activities that support sales performance metrics and sales process improvement.
What you bring to the role:
- Supervises support level employees.
- Sets day-to-day operational objectives for the team.
- Problems faced may be difficult but typically are not complex.
- Ensures policies, practices and procedures are understood and followed by direct reports and stakeholders.
- Receives predetermined work assignments that are subject to moderate level of control and review.
- Supervises support level associates (clerks, production associates, technicians) in an organization characterized by high transactions or processes.
- Sets day-to-day operational objectives for the team to ensure task completion.
- Assignments are largely established in accordance with schedules and deliverables.
- Contributes to the development of processes and procedures and ensure that employees operate within these guidelines.
- Can make exceptions to some but not all processes and procedures.
- Thorough knowledge of department processes.
- Point person to resolve issues elevated by support personnel.
Qualifications:
- High School Diploma or equivalent experience required.
- Four year college degree not required but strongly preferred.
- Minimum 5 years functional experience including a minimum of 3 years specific experience and 1 year of leadership experience.
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