Community Manager

Inkitt inkitt.com Open · verified Sep 24, 2026

On-site San Francisco Full-time Manager Community Marketing

At a glance

Mid-level Community Marketing role at Inkitt. San Francisco · full-time · $90,000–$100,000 base.

SalaryStated by Inkitt

$90,000 – $100,000

Base salary for this role, in USD per year, as published in the posting.

This role, from InkittOur estimate for the market: $86,849–$119,250Median $95,000

In line with the market median of $95,000 for mid-level community marketing roles in San Francisco.

Worked out from 7 postings that stated pay, median $95,000. Last updated Sep 17, 2026.

RoleCommunity Marketing

SeniorityManager

LocationSan Francisco

WorkplaceOn-site

EmploymentFull-time

Base pay$90,000–$100,000

PostedAug 25, 2026 · 4w ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll design and run community programs that lift engagement, retention, and participation in book discussions
You'll grow in-app book groups by building anticipation, testing organic tactics, and activating super users
You'll organize online author interviews, book clubs, and reading challenges, then promote them across channels
You'll coordinate moderators on calendars, goals, messaging, and campaign delivery
You'll represent brand voices in selected community conversations and manage weekly push-notification scheduling

What you bring

You have at least one year across customer service or community work and social media
You love books, understand book-focused communities, and participate actively in several online communities
You can create strategic initiatives and content, then assess their impact with data
You communicate with empathy and cultural awareness across a diverse audience and with cross-functional partners

Who this fits

This role suits someone who loves books, participates in online communities, and enjoys combining creative, strategic, and analytical work. The listing emphasizes autonomy, solution-oriented thinking, data use, quick action, and interest in career growth. You'll work onsite in San Francisco in a full-time role.

From the employer

Inkitt is building the Disney of the 21st Century, standing at the forefront of technology and entertainment. Leveraging AI and predictive algorithms, Inkitt discovers unknown stories and turns them into blockbuster hits, producing a new $1M ebook every 4 weeks and selling directly to consumers through its Galatea app. Inkitt has become the 11th most bestseller-generating publisher in the world, boasting a 40x higher hit-rate than traditional publishers. Recently raising a Series C and backed by some of the top VC’s such as: Khosla, Kleiner Perkins, and NEA Ventures, our recent expansion into CandyJarTV is only the beginning of our journey to becoming the next-gen entertainment powerhouse.

What You’ll Do:

Role Overview

This role supports community engagement and growth initiatives while coordinating an existing network of community moderators.

The focus is on:

Designing and executing engagement initiatives
Driving participation in in-app book communities
Coordinating moderators so campaigns and content are aligned with strategy and executed consistently
Acting as a brand presence in select community spaces

This positions the role between a Community Coordinator and a Community Growth Manager, with room to grow in scope over time.

Scope of Work

Community Initiatives & Growth

Ideate and execute community initiatives that drive engagement and retention
Grow in-app communities membership and increase participation in book discussions.
Develop and execute strategies that build anticipation and spark conversations around our upcoming stories.
Test organic growth initiatives (e.g. reviews drivers, sharing competitions)
Recruit and activate in-app community super users
Monitor engagement metrics and community feedback to understand what excites and motivates our users. Use these insights to refine community strategies and initiatives, ensuring continuous growth and engagement

Event Co-ordination and Campaign Ownership

Organize virtual events such as author interviews, book club meetings, and reading challenges to keep the community engaged and connected with our stories and authors.
Coordinate promotion of events and initiatives across CRM, in-app communities, and social channels
Align moderators on campaign goals, timelines, and messaging

Moderator Coordination

Act as the primary point of contact for community moderators
Coordinate content calendars, initiatives, and campaign execution with moderators
Keep moderators informed, aligned, and engaged
Manage weekly community push notification creation and scheduling in collaboration with moderators

Brand Presence

Represent established brand voices (e.g. “Galatea Sophie,” “CandyJar Leah”) in light-touch engagement contexts. Build trust and familiarity with community members and be part of the conversation.

What You'll Bring:

1+ years of experience with customer service or community, and social media
You are a book lover at heart, with an understanding of bookish communities
You are an active member of multiple online communities
Experience being creative, strategic, and analytical, when crafting compelling initiatives and content and measuring their impact
Strong communication skills, empathy, and cultural sensitivity to connect with our diverse audience and to collaborate with cross-functional team

Who We Are Looking For:

Autonomous
Bring solutions instead of problems
Data driven
Quick to action
A high functioning workaholic
Looking for exponential career growth
Have lots of fun building a generational AI x Entertainment company

We look forward to hearing from you! Check out our Careers Blog 💼Follow us on Instagram & LinkedIn! 💻