SG - Business Development Specialist
At a glance
Mid-level Business Development role at inline. Singapore · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Find new restaurant prospects through email, calls, LinkedIn, and other outreach channels
- Research businesses and decision-makers, then determine which prospects meet qualification criteria
- Explain how the product can improve outcomes for hospitality operators
- Log outreach and pipeline activity in Salesforce or another CRM
- Pass qualified opportunities to Customer Success and share market and competitor observations
What you bring
- At least one year in B2B SDR, sales, or business development work, preferably in SaaS or hospitality technology
- You can use Salesforce, HubSpot, or a comparable CRM to manage prospect activity
- You communicate persuasively and produce clear qualification details from calls and emails
- You bring a self-directed approach and keep pipeline work organized
Who this fits
This role suits a proactive business development professional who enjoys hunting for new opportunities and speaking with hospitality operators. Singapore F&B, hospitality, or SMB merchant experience is strongly preferred, as is Mandarin for conversations with Mandarin-speaking operators. Singapore citizenship or permanent residency is also strongly preferred.
From the employer
Who We Are
inline is a B2B SaaS platform built for restaurants — and trusted by over 11,000 restaurants across Taiwan, Hong Kong, Singapore, Australia, Malaysia, Thailand and Japan.
We power the operational backbone of restaurants, from reservations, table and queue management, to digital ordering, helping operators run smoother shifts, deliver better guest experiences, and grow revenue.
Our customers range from Michelin-starred restaurants to leading local and regional dining groups. What they have in common: they rely on inline to run their front-of-house operations every day.
Singapore is one of our fastest-growing markets, and we’re building a strong local sales team to scale our restaurant footprint. If you want to sell a product that restaurants actually depend on — not just try — this is the place to do it.
About the Role
We’re scaling our acquisition efforts across APAC and looking for a Business Development / Sales Representative to build top-of-funnel opportunities, engage hospitality partners, and qualify deals for our expanding team. This role sits at the core of revenue growth and directly feeds into the sales engine.
What You’ll Do
- Proactively prospect new business opportunities using various channels, including email, phone, LinkedIn, and other channels.
- Conduct thorough research to identify and qualify potential leads and decision-makers.
- Clearly articulate the product's value proposition in the context of achieving key outcomes for hospitality businesses.
- Maintain accurate records of all outreach and pipeline activities, preferably within Salesforce or another CRM system.
- Collaborate closely with the Customer Success Manager to ensure a seamless handover of qualified leads for subsequent engagement.
- Gather and share valuable insights regarding market trends and competitive activities.
What We’re Looking For
- 1+ years B2B SDR / sales / business development experience (SaaS or hospitality tech preferred)
- Educate prospects on product value / hospitality impact.
- Strong communication and persuasion skills
- CRM proficiency (Salesforce / HubSpot / similar)
- High quality calls / emails + clear qualifying insights
- Self-starter with structured pipeline management
- Self-motivated hunter mindset
Nice to have (strongly preferred):
- Experience selling to F&B, hospitality, or SMB merchants in Singapore
- Ability to speak Mandarin to engage Mandarin-speaking operators
- Singapore Citizen or Permanent Resident
Why Join inline?
- Impact: Ensure closed deals convert into revenue
- Growth: Exposure to pricing, Salesforce, and deal workflows
- Career Path: Foundation for Sales Ops, RevOps, Customer Success, or BD
- Culture: Dynamic, collaborative team driving SG’s F&B growth
- Industry: Work with Singapore’s top restaurants & hospitality brands
If you’re organised, proactive, and eager to grow in SaaS/F&B tech, apply now and be part of inline’s journey in Singapore!
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