Cloud Adoption Manager
At a glance
Mid-level Customer Success role at Insight. Toronto · CA$75,000–CA$80,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage priority client accounts to increase Microsoft cloud adoption and ongoing consumption
- Lead recurring usage health checks and business reviews with client stakeholders
- Spot ways to broaden workload adoption and grow cloud usage within existing accounts
- Coordinate with Account Executives and internal teams on account-level adoption plans
What you bring
- Background in customer success, account management, or cloud roles centered on consumption
- Strong relationship skills and the judgment to advise client stakeholders as a trusted partner
- Working knowledge of Microsoft 365, Azure, and Cloud Solution Provider programs
- A consultative, proactive style focused on durable client value
Who this fits
You'll suit a client-facing manager role built around strategic account relationships, Microsoft cloud usage, and expansion within existing customers. The position is hybrid in Toronto, with flexibility to work from another location, including internationally, for up to thirty consecutive calendar days annually. The stated base salary is CAD $75,000 to $80,000, with bonus and benefits available.
From the employer
Requisition Number: 105471
Cloud Adoption Manager
Salary: The base salary range for this position is typically $75k to $80k CAD with additional bonus and benefits available. However, compensation decisions are dependent on the facts and circumstances of each case, including experience and location, and we will also consider candidates outside of this range as necessary.
Location:
This is a hybrid opportunity in Toronto.
- 14,000+ engaged teammates globally
- $8.2 billion in revenue in 2025
- Certified as a Great Place to work in 9 Countries in 2025
- Fortune 500 Company (No. 447) in 2025
- Received 25+ industry and partner awards in the past year
- $1.4M+ total charitable contributions in 2024 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.
About the role
As a Cloud Adoption Manager, you will drive consumption growth and long-term value within our highest-priority client accounts. We will count on you to work closely with a curated portfolio of strategic clients to deepen their adoption of Microsoft cloud services, ensuring they get the most value from their investment while identifying opportunities for continued growth. Along the way, you will get to:
- Manage an ongoing relationship with a portfolio of priority accounts, focused on cloud adoption and consumption growth
- Conduct regular consumption health checks and business reviews with clients
- Identify and act on opportunities to deepen workload adoption and expand cloud usage within existing accounts
- Partner with Account Executives and internal teams to align adoption strategy with broader account plans
Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What we’re looking for
- Proven experience in customer success, account management, or consumption-focused cloud roles
- Strong relationship-building skills with the ability to act as a trusted advisor to client stakeholders
- Business-level knowledge of Microsoft cloud solutions (Microsoft 365, Azure, Cloud Solution Provider programs)
- A proactive, consultative approach focused on long-term client value
What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
- Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Toronto || Ontario (CA-ON) || Canada (CA) || Sales/Business Development || None || CA - Toronto, ON ||
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