Sales Operations Manager
At a glance
Mid-level Revenue & Sales Operations role at Insight. Raunheim.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Run forecast routines across pipeline, backlog, and bookings, flagging conversion risks and upside early
- Track sales results and turn performance data into dashboards, QBR materials, and executive takeaways
- Support planning through quota and target allocation, account planning, territory decisions, and budget cycles
- Protect CRM and ERP data quality while improving adoption, usage rules, and workflow issue resolution
- Standardise sales processes across the region, including deal management, renewals, and pipeline hygiene
What you bring
- Substantial experience in sales operations, revenue operations, or commercial strategy work
- Advanced command of CRM and ERP platforms plus Microsoft Office, particularly Excel
- Strong analytical skills that connect sales data with measurable business consequences
- Comfort working quickly and accurately under deadline pressure
- Senior stakeholder management skills, including influencing leadership with evidence-based recommendations
Who this fits
You’ll suit a manager-level role focused on forecasting, analytics, planning, systems, and operational discipline. The position is based in Raunheim, Germany and involves working with Sales Directors, Managers, and cross-functional teams. You’ll also lead and develop a sales operations capability.
From the employer
Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and services, helping clients design, implement, and manage technology solutions for today while enabling transformation for tomorrow.
Sales Operations is a critical enabler of Insight’s commercial performance. The function drives efficiency, scalability, and data-driven decision-making across the sales organisation by optimising processes, systems, and governance.
The Sales Operations Manager is responsible for maximising sales productivity and effectiveness within a defined business segment by owning forecasting, planning, performance management, and operational execution. This role partners closely with Sales Leadership and cross-functional teams to ensure disciplined pipeline management, accurate forecasting, and continuous process improvement.
Key Responsibilities
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Forecasting & Pipeline Management
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Own forecast cadence, ensuring accuracy, consistency, and transparency across pipeline, backlog, and bookings
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Monitor pipeline health and conversion trends; proactively identify risks and opportunities
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Performance Management & Analytics
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Analyse sales performance metrics and deliver actionable insights to Sales Directors
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Develop and maintain reporting packs, including QBRs, dashboards, and executive summaries
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Support resource allocation and territory optimisation through data-driven recommendations
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Planning & Governance
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Support annual planning, quota setting, and target allocation
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Drive account planning discipline and execution in partnership with sales leadership
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Provide forward-looking insights for budgeting and operational planning cycles
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Data & Systems Ownership
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Ensure data integrity across CRM and ERP systems to enable accurate reporting and forecasting
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Oversee system adoption, usage standards, and continuous process optimisation
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Manage and resolve sales operations workflow issues and escalations
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Process Optimisation
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Identify inefficiencies across the sales lifecycle and implement scalable, standardised processes
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Drive operational excellence initiatives across the region (e.g., EMEA alignment)
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Establish and enforce best practices for deal management, renewals, and pipeline hygiene
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Leadership & Stakeholder Engagement
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Partner with Sales Directors/Managers to drive execution against strategic priorities
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Influence senior stakeholders through data-backed insights and recommendations
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Lead and develop a high-performing sales operations capability
Qualifications & Experience
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Strong experience in Sales Operations, Revenue Operations, or commercial strategy roles
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Advanced proficiency in CRM/ERP systems and Microsoft Office (especially Excel)
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Strong analytical capability with experience translating data into business impact
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Proven ability to operate in a fast-paced, deadline-driven environment with high attention to detail
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Excellent stakeholder management skills, with the ability to influence senior leadership
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