Key Account Manager
At a glance
Mid-level Account Management role at Jd. Others (Poland) · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow major logistics customers while working toward sales and revenue goals
- Build plans for each account, then pursue expansion and new-business opportunities
- Act as customers’ primary contact and protect satisfaction and service quality
- Coordinate with operations and customer service on tailored logistics solutions
- Create client proposals, pricing quotations, and presentation materials
What you bring
- A bachelor’s degree in business, logistics, or a related discipline
- At least three years selling logistics or freight-forwarding services
- Demonstrated success managing important accounts and strengthening customer relationships
- Fluent English communication, with Mandarin useful as an additional language
Who this fits
You’ll suit a customer-facing account manager role combining revenue growth, relationship ownership, negotiation, and logistics sales. The work calls for someone comfortable coordinating internal delivery teams and presenting commercial materials to clients. The role is based in Poland, and English fluency is required.
From the employer
Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Key Responsibilities
Manage and grow key logistics accounts to achieve sales and revenue targets.
Develop account strategies and identify opportunities for expansion and new business.
Serve as the main contact point for customers, ensuring high satisfaction and service quality.
Collaborate with operations and customer service teams to deliver tailored logistics solutions.
Conduct market and competitor analysis to support account development plans.
Prepare proposals, quotations, and presentations for clients.
Qualifications
Bachelor’s degree in Business, Logistics, or related field.
Minimum 3 years of experience in logistics or freight forwarding sales.
Proven track record in key account management and customer relationship building.
Strong communication, negotiation, and presentation skills.
Fluent in English; proficiency in Mandarin is a plus.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
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