Account Management, Assistant Manager - National Sales
At a glance
Mid-level Account Management role at Kredivo Group. Jakarta · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Find ways to increase merchant transactions by optimizing accounts and shaping campaign plans
- Manage daily merchant relationships while keeping communication and account visibility on track
- Set partner priorities, plan promotions, and support user education initiatives
- Prepare merchant transaction reporting across weekly, monthly, and quarterly cycles
- Support business tests, store service improvements, visibility checks, and quarterly account reviews
What you bring
- A bachelor's degree, preferably in business or management, is required
- At least four years in business development, sales, or account management with relevant merchant exposure
- A record of growing key merchant accounts while handling several priorities at once
- Strong data analysis, communication, negotiation, and cross-functional collaboration skills
- Working knowledge of Excel formulas, pivot tables, data processing, and process mapping
Who this fits
You’ll suit this role if you can turn merchant data into practical growth actions while managing several accounts. The work is based in Jakarta and centers on merchant relationships, reporting, promotions, and collaboration with business development teams.
From the employer
Kredivo is a high-growth fintech company that is passionate about using big data analytics, machine learning, and cutting-edge technology to revolutionize the way people use credit card. To continue our success story, we are looking for a Account Management, Assistant Manager to primarily support our client portfolio. This role will need to focus on driving GMV growth from existing merchants through account optimization and campaign collaboration.
About the job:
- Analyze how to grow transaction with the merchant.
- Liaise & day to day management with merchant.
- Work across functions in Business Development Team on merchant success, ensuring timely communication & merchant visibility.
- Setting partner/merchant priorities, promo planning & user education.
- Provide merchant transaction report by weekly, monthly and quarterly
- Assist the BD in establishing business test practices.
- Target service improvement to stores, oversee optimum visibility.
- Assist in merchant quarterly reviews & analytics.
About you:
- Minimum Bachelor's degree (preferably from Business / Management Graduate).
- Minimum 4 years of working experience in Business Development, Sales or Account Management, ideally handling online/fashion/groceries merchants.
- Proven track record in managing key merchants, with experience in driving growth across assigned accounts.
- Capable of handling multiple accounts and priorities simultaneously.
- Strong attention to detail and excellent analytical skills.
- Comfortable analyzing data and translating insights into actionable strategies.
- Strong communication and negotiation abilities.
- Has experience in working in multifunctional team.
- Knowledge of methods of process mapping and design.
- Proficient in Microsoft office, especially basic Microsoft Excel (including simple formulas, pivot tables, and data processing).
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