Key Account Manager Projects
At a glance
Mid-level Account Management role at Lighting. Brisbane · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Deliver account revenue, sales, and profit goals while creating plans for assigned customers or territory
- Study each customer’s direction, then turn it into an account strategy and manage the execution
- Build relationships with key stakeholders, position Signify as a trusted partner, and negotiate profitable contracts
- Lead joint account planning that sets goals, opportunities, and milestones across one- and three-year horizons
- Coordinate specialists and support teams so proposed solutions meet customer expectations and account targets
What you bring
- A bachelor’s degree in business administration, sales, marketing, or a related discipline
- At least five years managing key accounts or strategic sales, including medium-to-large customers and profitable growth
- Strong product, system, and application knowledge sufficient to confirm technical specifications and standards
Who this fits
This role suits a Brisbane-based account manager who can combine strategic planning, relationship building, contract negotiation, and cross-functional execution. You’ll work with sales, marketing, product, proposal, project, and customer satisfaction teams while managing selected key accounts.
From the employer
About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.
More about the role
This role represents Signify's lighting offer to selected key accounts and is responsible for building and fostering relationships within these accounts to maximize profitability and customer satisfaction. Develops strategic plans to achieve sales targets and expand business opportunities. Coordinates with internal teams to deliver solutions that meet client needs.
Key Areas of Responsibility
• Delivers sales targets, revenue growth, and profitability objectives within the assigned accounts or territory. Develops account-specific sales and strategic plans aligned with business goals.
• Has an in-depth understanding of the customer strategy and defines an account strategy that drives profitable high growth opportunities for Signify as well as operationally managing the execution.
• Establishes and nurtures professional relationships with key stakeholders in assigned accounts to position Signify as a trusted partner and negotiates contracts to maximize profitability.
• Leads joint strategic account planning processes to set performance objectives, identify business opportunities, and establish milestones for one and three-year periods.
• Provides customers with accurate product, system, and application knowledge ensuring solutions meet technical specifications and standards.
• Defines and leads actions in the accounts, aligning the support across cross-functional Signify teams (e.g. Sales Specialists, Channel / End User Marketing, Product Marketing, Order Desk, Quote Support, Proposal Management, LiAS, Project Management, Customer Satisfaction etc.) with the objective of meeting account performance objectives and customer’s expectations.
Critical Experiences
• Bachelor's degree in Business Administration, Sales, Marketing, or a related field is essential to understand market dynamics and strategic account management principles.
• Minimum of 5 years of experience in key account management or strategic sales roles, with proven success in managing medium-large accounts and driving profitable growth.
• No specific licenses required; however, certifications in Strategic Account Management, Consultative Selling are highly advantageous for demonstrating expertise in managing complex accounts and sales strategies.
Everything we’ll do for you
You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light up the future.
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