Senior Solutions Engineer
At a glance
Senior Solutions & Sales Engineering role at LoopMe. San Francisco · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Own demand-partner integrations from initial setup through troubleshooting and performance improvements
- Debug OpenRTB issues, including bid traffic validation, VAST or MRAID rendering, and SDK behavior
- Use SQL and Kibana to find revenue-affecting problems before partners report them
- Work with Account Managers and escalate engineering defects with reproduction details, impact, and priority guidance
- Create integration documentation and support third-party launches through testing and production validation
What you bring
- You can read code, write scripts, and explain system communication in a language such as Java, Python, JavaScript, or C#
- You have deep hands-on knowledge of OpenRTB 2.x and can identify faults in bid requests and responses
- You can troubleshoot creative display problems using VAST and MRAID specifications
- You write SQL independently to investigate technical issues
- You bring at least five years in a technical SSP, DSP, exchange, or agency trading-desk role
Who this fits
You’ll suit a senior technical operator who can work directly with demand partners while coordinating with Account Managers and engineering. The role is based onsite in San Francisco, with office days on Tuesday, Wednesday, and Thursday.
From the employer
About LoopMe
LoopMe uses AI to change how brand advertising is bought, measured, and optimised. Where most adtech platforms optimise for impressions or clicks, we optimise for what actually matters to brands — awareness, purchase intent, foot traffic, and sales. Our outcomes-based approach consistently delivers 2–5x the performance of industry benchmarks, which is why the world's leading brands, agencies, and publishers work with us.
We've grown at 40% CAGR every year since 2018, generating over $2 billion in cumulative gross revenue, and we're building toward $1 billion in annual revenue. That growth is powered by a 400-person global team across 19 cities — and by commercial talent that knows how to sell something genuinely differentiated in a crowded market. If you want to represent a product that wins on results, not relationships alone, this is the right place.
The opportunity
You'll be the primary technical point of contact for LoopMe's demand partners, owning integrations from onboarding through ongoing troubleshooting and optimization. You'll work closely with Account Managers to keep every integration technically sound and set up for long-term performance. You bring high ownership, clear communication, and curiosity about how systems actually work. You reporting to VP Demand Partnerships.
What you'll do
• Own the technical relationship with LoopMe demand partners, from onboarding and integration through ongoing troubleshooting and optimization.
• Diagnose and resolve complex issues across the Open RTB stack, including bid request/response validation, VAST/MRAID rendering, and SDK behavior.
• Write SQL queries and use Kibana to proactively surface revenue-impacting issues before clients notice them.
• Partner with Account Managers to ensure integrations meet technical best practices and support long-term performance.
• Escalate product and engineering bugs with clear reproduction steps, impact analysis, and prioritization recommendations.
• Build and maintain technical documentation, integration guides, and runbooks for internal and external use.
• Support third-party integrations end-to-end, from scoping requirements through launch testing and go-live validation.
• Translate client technical feedback into structured product requests that improve the platform.
What you'll bring
Essential:
• Software development experience in any language (Java, Python, JavaScript, C#) — you read code, write scripts, and understand how systems communicate.
• Deep working knowledge of OpenRTB 2.x — you can read a bid request/response and immediately identify what's wrong.
• Proficiency with VAST and MRAID specifications, with the ability to troubleshoot creative rendering issues.
• Strong SQL skills — you write queries independently to investigate issues, not just run pre-built reports.
• 5+ years in a technical role at an SSP, DSP, exchange, or agency trading desk, debugging reporting discrepancies and integration issues across complex ad tech stacks.
Nice to have:
• Experience with Charles Proxy, browser dev tools, or equivalent network debugging tools.
• Familiarity with mobile advertising fundamentals and inventory transparency frameworks (SDKs, MMPs, SKAN, GDPR, TCF, CCPA, ads.txt/sellers.json).
• Prior mobile SDK integration or development experience, or exposure to log-level data analysis on large datasets.
• Familiarity with identity solutions (IDFA, GAID, Privacy Sandbox), or experience with Looker or similar BI tools.
What we offer
Hybrid working — Tuesday, Wednesday, Thursday in office
· Self-managed vacation (no maximum)
· 1 month work-from-anywhere
· Healthcare
· 401k · Summer Fridays
· LoopMe Gives Back
· Learning & development support
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