Regional Key Account Manager (RKAM)
Maxine Open · verified Sep 24, 2026 At a glance
Mid-level Account Management role at Maxine. Kota Kinabalu · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Apply headquarters account plans across regional partner stores to improve prepaid and postpaid sales results
- Turn commercial plans into practical in-store actions that keep execution consistent and customer experience strong
- Check merchandising, SIM stock levels, and competitor activity across assigned modern trade outlets
- Help SIS partner crews use Maxis products and systems while improving sales enablement and productivity
- Build store-level partner relationships, track KPIs and standards, and escalate gaps with performance findings
What you bring
- Experience carrying out regional account strategies across partner retail outlets and assigned accounts
- Ability to support partner crews with product and system guidance tied to sales performance
- Strength in managing store-level stakeholder relationships and reporting operational issues to management
Who this fits
This role suits someone who can work directly with partner retail stores, crews, and store-level stakeholders across assigned accounts. You will need to balance outlet execution, sales performance, operational checks, coaching, and escalation. The position is based in Kota Kinabalu, Malaysia.
From the employer
Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
1
Execute Regional Strategies by implementing HQ Key Account strategies across regional partner retail stores to align with business objectives and drive sales performance for prepaid and postpaid products within assigned accounts.
2
Translate Commercial Plans into clear, actionable in-store initiatives to ensure consistent execution and enhance customer experience across assigned partner outlets.
3
Monitor Modern Trade Operations by monitoring merchandising standards, SIM pack stock availability, and competitor activities within assigned partner outlets to ensure optimal brand presence and competitive advantage. Report findings and escalate issues to management.
4
Support SIS Partner Operations by providing support to SIS Partner crews on Maxis products and systems, assisting with sales enablement and productivity across assigned outlets.
5
Coach and manage Partner Stakeholder performance by building and maintaining strong relationships with store-level partner stakeholders to foster effective collaboration and support regional outcomes.
6
Ensure adherence to processes, standards, and KPIs within assigned accounts, identifying gaps and reporting them to management, and providing performance insights as required.
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
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